Is Portillo’s a good company to work for?

Portillo’s has an overall rating of 3.5 out of 5, based on over 831 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 50% of employees would recommend working at Portillo’s to a friend and 43% have a positive outlook for the business. The best reviews about Portillo’s have been left by employees working as General Manager , Team Member and Cook .

Does Portillo’s pay their employees well?

According to anonymously submitted Glassdoor reviews, Portillo’s employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Portillo’s. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Portillo’s?

50% of Portillo’s employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Portillo’s 3.6 out of 5 for work life balance, 3.5 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Portillo’s?

Cashier (153) , Crew Member (85) , Team Member (33) , Crew Chief (26) , Line Cook (26) , Manager (24) , Cook (23) , Sales Associate/Cashier (18) , General Manager (10) , Assistant General Manager (9) , Restaurant Manager (9) , Assistant Manager (7) , Guest Services (7) , Part Time Cashier (7) , Portillo's Crew Member (7)

What are the pros of working at Portillo’s according to real employee reviews?

"The coworkers are great and fun to be around and they advocate for you when they see your being treated unfairly by managers." ((in 43 reviews)); "Flexible hours (I could obtain more hours or switch my weekly schedule to afternoons/nights if I needed to)" ((in 37 reviews)); "Discount on food and some nice people that work there" ((in 36 reviews)); "Food and free drinks plus fast paced with potential of moving up quick" ((in 25 reviews)); "They have flexible schedules and make it very easy to learn your job." ((in 25 reviews))

What are the cons of working at Portillo’s according to real employee reviews?

"Bad management and constantly busy through day" ((in 99 reviews)); "Managers are rude and condescending." ((in 64 reviews)); "Poor training" ((in 8 reviews)); "You will work long hours with no breaks." ((in 8 reviews)); "Bad communication and employees" ((in 7 reviews))

What are the top reviewed Portillo’s locations?

Chicago , Willowbrook , New Lenox , Naperville , Oak Brook , Niles , Skokie , Oswego , Saint Charles , Scottsdale , Summit , Crystal Lake , Downers Grove , Arlington Heights , Homewood , Elmhurst , Glendale Heights , Oak Lawn , Vernon Hills , Tempe , Tampa , Maple Grove , Woodbury , Bolingbrook , Elgin , Schaumburg , Shorewood , Villa Park , Merrillville , Fishers

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Portillo’s

Portillo’s reviews

3.5

50% would recommend to a friend

(810 total reviews)

Brett Patterson

22% approve of CEO

43% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.6

Work/Life balance

3.5

Culture & values

3.4

Career opportunities

3.3

Senior management

3.3

Compensation and benefits

Portillo’s has an employee rating of 3.5 out of 5 stars, based on 810 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Portillo’s employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

810 reviews

4.0

Jun 20, 2015

Hard work

Cashier

Recommend

CEO approval

Business Outlook

Pros

Competitive pay, fast paced environment, fun coworkers. Options for healthcare and other benefits for full time employees. Food discount is a plus.

Cons

Hard long hours, pay is average for work being done. Employees are on there feet most of their shift sadly.

2.0

Jun 12, 2015

Challenging Job

Cashier

Recommend

CEO approval

Business Outlook

Pros

Pay is higher than minimum wage, 50% off food discount, somewhat flexible hours

Cons

The company is going downhill. Corporate is taking over and is creating new policies such as the birthday cake and being forced to awkwardly ask customers to take the online survey on their reciept. Managers are rude and condescending. I would not recommend this job unless you really need money. Also, do not work closing because you will go home about an hour later than you are scheduled for, which is annoying. I especially do not recommend this job to students as it is very stressful and they will be on you about working more.

2.0

Jun 1, 2015

Unprofessional and no growth

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Gave a lot of hours

Cons

Treat their employees like slaves Work schedule is not promised Rude managers

Viewing 772 - 774 of 810 Reviews

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