Portillo’s reviews

3.5

51% would recommend to a friend

(809 total reviews)
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Brett Patterson

22% approve of CEO

43% positive business outlook

Portillo’s has an employee rating of 3.5 out of 5 stars, based on 809 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Portillo’s employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.5 stars).

Reviews by job title

809 reviews
2.0
Feb 3, 2026

Depends on situation

Recommend
CEO approval
Business Outlook

Pros

Some roles were super easy, laid back, you can chit chat all day

Cons

Some roles are terrible, some may have you doing a lot more work than others

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Portillo’s Response
2mo
We are always striving for greatness, we would like to know more about your feedback, please feel free to contract us at: hr@portillos.com
3.0
Jan 26, 2026

Busy

Recommend
CEO approval
Business Outlook

Pros

System wasnt hard to learn.

Cons

VERY busy and not a lot of help from management.

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Portillo’s Response
2mo
We are always striving for greatness, we would like to know more about your feedback, please feel free to contract us at: hr@portillos.com
3.0
Jan 3, 2026

Management

Recommend
CEO approval
Business Outlook

Pros

Great teams to lead lots of young minds with varied personalities.

Cons

Long days and forced to work extra days to fill business needs with no compensation.

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Portillo’s Response
5mo
We are always striving for greatness, we would like to know more about your feedback, please feel free to contract us at: hr@portillos.com
Viewing 16 - 18 of 809 Reviews

Glassdoor has 830 Portillo’s reviews submitted anonymously by Portillo’s employees. Read employee reviews and ratings on Glassdoor to decide if Portillo’s is right for you.