Portillo’s reviews

3.5

51% would recommend to a friend

(809 total reviews)
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Brett Patterson

22% approve of CEO

43% positive business outlook

Portillo’s has an employee rating of 3.5 out of 5 stars, based on 809 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Portillo’s employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.5 stars).

Reviews by job title

809 reviews
5.0
Nov 5, 2025

Drive through Cahsier

Recommend
CEO approval
Business Outlook

Pros

fun work environment, free food

Cons

harsh weather forced to be outside

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Portillo’s Response
6mo
HOT DOG! Thank you for your review, we are glad you enjoy working with us!
3.0
Oct 31, 2025

High turnover

Recommend
CEO approval
Business Outlook

Pros

Good, friendly coworkers. Slow days were easy to get through.

Cons

Constant turnover. Managers would treat employees poorly causing them to quit.

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Portillo’s Response
6mo
We are always striving for greatness, we would like to know more about your feedback, please feel free to contract us at: hr@portillos.com
2.0
Oct 27, 2025

Management is trash

Recommend
CEO approval
Business Outlook

Pros

Flexible schedule and same day pay

Cons

Managers/crew chiefs aren't required to 'help' you on the line, regardless of whether you're struggling or how busy it may be. They don't really care for their workers, unhygienic.

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Portillo’s Response
6mo
We are always striving for greatness, we would like to know more about your feedback, please feel free to contract us at: hr@portillos.com
Viewing 25 - 27 of 809 Reviews

Glassdoor has 830 Portillo’s reviews submitted anonymously by Portillo’s employees. Read employee reviews and ratings on Glassdoor to decide if Portillo’s is right for you.