5.0
Feb 6, 2026
Recommend
CEO approval
Business Outlook
Pros
Collaborative culture with a sense that people want to do the right thing for customers. Leadership communicates the “why” behind decisions, particularly around long-term investments and system resilience.
Cons
Such broad, important work means balancing many stakeholder perspectives, which can slow decision-making. Unrealistic public expectations and public accountability can feel demanding, but that comes with the territory of public service.