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Portland General Electric

Engaged Employer

Portland General Electric reviews

4.3

82% would recommend to a friend

(415 total reviews)
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Maria Pope

86% approve of CEO

80% positive business outlook

Portland General Electric has an employee rating of 4.3 out of 5 stars, based on 415 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Portland General Electric employee rating is in line with the average (within 1 standard deviation) for employers within the Energy, Mining & Utilities industry (3.7 stars).

Reviews by job title

415 reviews
5.0
Feb 3, 2026

Purpose-driven Transformative Company - Great Place

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This is a mission-driven company doing meaningful work, and I’m genuinely proud to be part of it. The purpose is real, and it’s matched by strong pay and benefits that reflect the value of the work. The organization is in a transformative phase—shifting from legacy “this is how we’ve always done it” thinking to operating like a modern, results-oriented business. There’s strong leadership focus on driving outcomes with purpose, moving quickly, and collaborating across teams. I feel supported, challenged, and trusted to contribute in ways that matter, and I can clearly see the impact of the work every day.

Cons

As the company continues to transform, strengthening accountability for lower performance would further reinforce the culture we’re building.

1.0
Nov 12, 2025

Talented coworkers, poor leadership

Recommend
CEO approval
Business Outlook

Pros

- Plenty of smart, thoughtful coworkers who genuinely care about their work and want to do the right thing. - Interesting industry challenges if you're passionate about clean energy and delivering an essential service.

Cons

- Strategy feels reactive, not deliberate. Things move fast, but rarely in a coherent direction. - There’s a heavy focus on “innovation,” but the fundamentals of running a reliable utility often get deprioritized. - Decision-making culture is highly political. Teams are often pitted against one another, and major decisions can feel driven more by internal positioning than by what’s best for the business. - Executive culture is extremely disconnected from employees. Many staff, including people in management, have literally never met their executives. For a small regional utility, that’s extremely unusual.

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Portland General Electric Response
7mo
Thank you for sharing your feedback and for your years of service with PGE. We’re glad to hear you value your coworkers and the meaningful work we do in clean energy, those are strengths we’re proud of. We also appreciate your candid comments about leadership visibility, decision-making, and strategic alignment. These are areas we know are critical to building trust and ensuring long-term success. Your advice to “be present” and foster two-way communication resonates with us. To that end, we’ve intentionally expanded opportunities for employees to engage directly with our officer team through new and enhanced communication channels. This includes more frequent Let’s Connect Live sessions, Maria’s Small Group Manager meetings, and the Officer in Your Neighborhood series. Each forum provides space for open dialogue, real-time Q&A, and transparent updates from senior leaders. These touchpoints are helping build greater visibility and accessibility across the organization. Your perspective helps us identify where we need to do better, and we’re committed to making progress. We would welcome the opportunity to learn more about your concerns and any specific suggestions you might have. Please reach out to our HR department directly at 503-464-7250 if you would like to have a more in-depth conversation. You can also report your observations confidentially online to Ethics Point https://secure.ethicspoint.com/domain/media/en/gui/7710/index.html at any time or by calling their hotline at 866-384-4277. This website and hotline are managed by a third-party vendor. -Sequoia
1.0
Dec 3, 2020

Great company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very team oriented. Worked with us often to point out mistakes for improvement opportunities. Great pay!

Cons

Company is very contradicting. They say not to multitask but during each call there is very much you need to memorize and focus on rather than your customer. You will never be just a great employee. You’ll always have work to do on yourself. For me with my busy home life and than bringing my work to it made continuing this job impossible. I loved it and loved working there but separation was a relief.

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Portland General Electric Response
5y
Thanks for providing feedback. We believe in continuous improvement for all our employees and encourage ongoing conversations about successes, along with opportunities for growth and development. For Customer Service Advisors this helps ensure we deliver exceptional experiences in every customer interaction. We wish you all the best in your future career endeavors.
Viewing 46 - 48 of 415 Reviews

Glassdoor has 483 Portland General Electric reviews submitted anonymously by Portland General Electric employees. Read employee reviews and ratings on Glassdoor to decide if Portland General Electric is right for you.