Post Office reviews

3.5

43% would recommend to a friend

(924 total reviews)
avatar

Neil Brocklehurst

24% approve of CEO

35% positive business outlook

Post Office has an employee rating of 3.5 out of 5 stars, based on 924 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Post Office employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

924 reviews
2.0
Aug 25, 2018

Much work to be done

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pay very well at the lower levels and have an excellent pension scheme. Bonus scheme at management level is fairly good. Paid leave (annual, sick, maternity) is generous.

Cons

Staff very good at playing the system get away with everything as the union has so much power. Higher level management are generally clueless and have no desire to hear from those lower on the food chain, even when ideas can be good. Constant backtracking and changing things at a higher level, makes it difficult to know if coming or going. Different parts of the business don’t communicate, lots done that is at odds with something else done at a similar time (which must have been overlapping projects timewise) Little to no support for progression. Older staff that have been there years are moved from function to function through loyalty, rather than being the best person for the job lots. Lower level employeees scared to give constructive criticism to higher ups. While company Bonus scheme linked to anonymous employee survey score given about the higher management - of people give true opinion they’ll get less bonus.

2.0
Apr 16, 2020
Recommend
CEO approval
Business Outlook

Pros

Aims to serve the community as a "force for good", so there is a sense of pride in providing a valuable service. Good renumeration package in head office and generous vacation breaks. Lovely dedicated staff working in the branches.

Cons

A known practice of nepotism exists, so unless your face "fits" you will not get the same opportunities for roles or promotions. This is especially true if you come from a BAME background, it's an unconscious bias.

1.0
Jun 29, 2020
Recommend
CEO approval
Business Outlook

Pros

Pay is good for directly managed however franchises are normally minimum wage

Cons

Nepotism is rife. Directly managed branches are all being franchised so no real future in this part of the organisation.

Viewing 61 - 63 of 924 Reviews

Glassdoor has 1,064 Post Office reviews submitted anonymously by Post Office employees. Read employee reviews and ratings on Glassdoor to decide if Post Office is right for you.