Does Post Office pay their employees well?

According to anonymously submitted Glassdoor reviews, Post Office employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Post Office. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Post Office?

43% of Post Office employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Post Office 3.2 out of 5 for work life balance, 3.1 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Post Office?

Post Office Counter Clerk (49) , Counter Clerk (46) , Post Office Clerk (39) , Manager (28) , Branch Manager (22) , Customer Advisor (21) , Customer Service (19) , Sales Assistant (16) , Customer Service Representative (13) , Sub Postmaster (13) , Postman (12) , Project Manager (12) , Area Manager (11) , Customer Service Consultant (11) , Customer Service Advisor (9)

What are the pros of working at Post Office according to real employee reviews?

"Good pay and definitely benefits" ((in 60 reviews)); "There’s two or three really great people in that team that are really doing their best" ((in 55 reviews)); "good benefit and 4 days working" ((in 35 reviews)); "Great colleagues, take pride in working for this national institution" ((in 30 reviews)); "Great Learning and Experience of the Financial Services Industry, customer services and leading a team." ((in 25 reviews))

What are the cons of working at Post Office according to real employee reviews?

"A lack of direction, poor management, very old fashion company and policies ( a throw back to the 1970/80's" ((in 39 reviews)); "Long hours very back breaking job" ((in 20 reviews)); "As much as it pains me to say it but the only 2 managers who bothered to introduce themselves, learn my name and offer me help when needed were the two white males." ((in 16 reviews)); "Post office is a nice start" ((in 13 reviews)); "minimum wage for a lot of responsibility" ((in 13 reviews))

What are the top reviewed Post Office locations?

Hoboken , Carol Stream , Chicago , Independence , Hazelwood , Saint Louis , Sullivan , Springfield , New York , Safford , Eastpointe , Fayetteville , Teague , Dallas , Conroe , San Antonio , Kailua , Minneapolis , Van Buren , Indianapolis , Cincinnati , Los Angeles , Redlands , Aurora , Stamford , New Orleans , Shreveport , Easton , Jacksonville , Miami

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Post Office

Post Office reviews

3.5

43% would recommend to a friend

(924 total reviews)

Neil Brocklehurst

24% approve of CEO

35% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.2

Work/Life balance

3.2

Compensation and benefits

3.1

Culture & values

3.1

Career opportunities

2.9

Senior management

Post Office has an employee rating of 3.5 out of 5 stars, based on 924 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Post Office employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

924 reviews

4.0

Aug 22, 2015

Sub Postmaster

Sub postmaster

Recommend

CEO approval

Business Outlook

Pros

in the last 3 years since I had the post office I've had no problems that was not sorted.

Cons

customers very rude and not willing to wait even a few seconds whilst we complete our work.

2.0

Aug 17, 2015

Outdated and the worst customer service

Financial services specialist

Recommend

CEO approval

Business Outlook

Pros

Some of the people and the Bank of Ireland products

Cons

Where do you start, forcing customers to use self service, running on a skeleton staff. Out dated approach to customer service staff selling financial product with a worrying lack of knowledge. Sleep walking into a disaster.

5.0

Aug 16, 2015

Post Office Is Cool!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

We have a very good working relationship between our team. Some members are more confident in certain products, but we all pull together. We have good rapport with our customers, and are always trying to introduce new products that could be beneficial to them.

Cons

There is a lot of pressure on selling products, but we understand that this is necessary for the business to survive, and for us to keep our jobs!

Viewing 892 - 894 of 924 Reviews

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