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      Post Office

      Engaged Employer

      Post Office reviews

      3.5

      43% would recommend to a friend

      (924 total reviews)
      avatar

      Neil Brocklehurst

      24% approve of CEO

      35% positive business outlook

      Ratings by category

      3.6

      Diversity & inclusion

      3.2

      Work/Life balance

      3.2

      Compensation and benefits

      3.1

      Culture & values

      3.1

      Career opportunities

      2.9

      Senior management

      Post Office has an employee rating of 3.5 out of 5 stars, based on 924 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Post Office employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      924 reviews
      5.0
      Aug 1, 2015

      counter clerk

      Customer service consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      such a varied job so much to learn each day is different you meet so many different people. I work with a great bunch of people and the day always goes quick each day you feel that you have helped someone . great fulfilling job.

      Cons

      trying to keep queues down............. but I love the challenge. can also be quite challenging to offer all our products to are customers explaining how we can save them money without coming across as a hard sell.

      4.0
      Jul 31, 2015

      lotta changes but still a great employer

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      working for post office gives you chance to meet and engage with many members of the local community, it is still looked on by many as a vital service and you do get to feel your helping make a difference in some small way to their lives. also post office do offer a reasonably good pay and conditions package in comparison with the banking/financial branch network and do have many family friendly employment policies too.

      Cons

      like most companies out there post office is feeling the effects of the changing marketplace and the need to find ways to remain (or indeed become) profitable . this means that there are currently changes to the whole network on a unprecedented scale and obviously this does as a consequence create a sense of uncertainty and concern over jobs. but i try to be pragmatic about it and i believe that if management successfully put the company on a strong financial footing then in the long term it provides beter job security for everyone. so yes its still a company to consider working for.

      5.0
      Jul 28, 2015

      customers

      Supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      the customers you never know what you are going to deal with next, its such a varied job chatting away to find out holiday plans or anything thats coming up in there lives. sometimes you can tailor the chat to providing them with information so they buy from the postoffice insurance or giftcards or they want to check out our other products, so hence great job the best l have had.

      Cons

      only one, you don't allways have chance to chat to the older people to find out if they are ok, sometimes we are the only people they see if they live on there own. a bit like hairdressers really!!!

      Viewing 901 - 903 of 924 Reviews
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      ReviewsPost Office reviews

      Glassdoor has 1,064 Post Office reviews submitted anonymously by Post Office employees. Read employee reviews and ratings on Glassdoor to decide if Post Office is right for you.