Does Post Office pay their employees well?

According to anonymously submitted Glassdoor reviews, Post Office employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Post Office. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Post Office?

43% of Post Office employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Post Office 3.2 out of 5 for work life balance, 3.1 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Post Office?

Post Office Counter Clerk (49) , Counter Clerk (46) , Post Office Clerk (39) , Manager (28) , Branch Manager (22) , Customer Advisor (21) , Customer Service (19) , Sales Assistant (16) , Customer Service Representative (13) , Sub Postmaster (13) , Postman (12) , Project Manager (12) , Area Manager (11) , Customer Service Consultant (11) , Customer Service Advisor (9)

What are the pros of working at Post Office according to real employee reviews?

"Good pay and experience whilst working" ((in 62 reviews)); "There’s two or three really great people in that team that are really doing their best" ((in 52 reviews)); "Great colleagues, take pride in working for this national institution" ((in 31 reviews)); "Great Learning and Experience of the Financial Services Industry, customer services and leading a team." ((in 26 reviews)); "good benefit and 4 days working" ((in 26 reviews))

What are the cons of working at Post Office according to real employee reviews?

"A lack of direction, poor management, very old fashion company and policies ( a throw back to the 1970/80's" ((in 37 reviews)); "Long hours very back breaking job" ((in 18 reviews)); "As much as it pains me to say it but the only 2 managers who bothered to introduce themselves, learn my name and offer me help when needed were the two white males." ((in 16 reviews)); "No leadership" ((in 13 reviews)); "No career progression and lack of training" ((in 10 reviews))

What are the top reviewed Post Office locations?

Hoboken , Carol Stream , Chicago , Independence , Hazelwood , Saint Louis , Sullivan , Springfield , New York , Safford , Eastpointe , Fayetteville , Teague , Dallas , Conroe , San Antonio , Kailua , Minneapolis , Van Buren , Indianapolis , Cincinnati , Los Angeles , Redlands , Aurora , Stamford , New Orleans , Shreveport , Easton , Jacksonville , Miami

Post Office reviews

3.5

43% would recommend to a friend

(924 total reviews)

Neil Brocklehurst

24% approve of CEO

35% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Post Office has an employee rating of 3.5 out of 5 stars, based on 924 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Post Office employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

924 reviews

5.0

Mar 26, 2025

mailperson

Mailperson/driver

Recommend

CEO approval

Business Outlook

Pros

steady work every day all day

Cons

your out in the weather all the time

Post Office Response

1y

Hi, Thank you for taking the time to leave your review & we are committed to providing a positive work environment for everybody. Please note that Royal Mail and Post Office Ltd are two separate companies and from your comments, believe your review was intended for Royal mail instead. We would advise you to feedback directly to Royal Mail, as unfortunately we are unable to comment on their recruitment processes. We wish you all the best in your future employment. Kind Regards, Talent Acquisition Team

4.0

Sep 5, 2024

It was ok

Mail carrier

Recommend

CEO approval

Business Outlook

Pros

It was ok good pay check just the weather sucks

Cons

They out me in different cities

Post Office Response

1y

Hi, Thank you for taking the time to leave your review. We are committed to providing a positive work environment for everybody. Please note this page is for Post Office Ltd, UK. From your comments, believe your review was intended for a different organisation., we would advise you to feedback directly to them, as unfortunately we are unable to comment on their recruitment processes. We wish you all the best in your future employment. Kind Regards, Talent Acquisition Team

3.0

Aug 12, 2024

Mailhandler

Usps mailhandler

Recommend

CEO approval

Business Outlook

Pros

Friends that you make can be for life.

Cons

Brutal work and they are not staffed well.

Post Office Response

1y

Hi, Thank you for taking the time to leave your review. We’re disappointed that you feel your experience working here at Post Office Ltd was not a positive one. We are committed to providing a positive work environment for everybody and your comments have been noted and shared with the relevant team to drive continuous improvement. We wish you all the best in your future employment. Kind Regards, Talent Acquisition Team

Viewing 22 - 24 of 924 Reviews

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Post Office

Post Office reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

mailperson

It was ok

Mailhandler

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Jobs at Post Office