Premera Blue Cross reviews

New leadership brought in their favorite colleagues from their former place of employment. It is a Boys Club. They are trying to model the IT organization based on that former employer. Premera is a health care organization not a software shop so this model doesn't work. They have done layoffs that have significantly impacted IT teams with engineers being forced to take on planning, QA and Agile responsibilities. These engineers are already overworked and now have additional responsibilities that take them away from what they love doing most - engineering and development work. The rate of delivery is still the same or greater which means that teams are even more overworked. IT is seeing a large volume of turnover as employees are disenchanted and leave. It is such a shame as there are still a lot of great people stuck there who are passionate about making healthcare work better. The culture is toxic and I saw several examples of Leadership forcing engineers to go against what is ethically right. There is a complete lack of transparency from Leadership. Q&A sessions and Town Halls are exercises in dodging the question and are all a smokescreen. Leadership is command and control with no oversight on the reason why they are making the decisions they are making and the value they are seeking. Work is deadline driven but is often derailed by Leadership when they stumble across the next new trend that they want to explore without thinking about the impact to delivery. That, and pulling engineers off to work on Tiger Teams further adds to the chaos.

Poor decision making by the leadership. Micromanaging to the extreme by short-sighted mid management. Low-level employees who do the actual work are overworked, underpaid, under appreciated and burnt out. They are given no trust and no respect. The morals of the employees are at their lowest from being constantly tracked, monitored and micromanaged with their newly installed tracking software. Just meeting your daily goals is not enough anymore. You need to be going above and beyond every single day for the company that does not care about your mental health or well-being. Your team leads and managers only care about your production number, pushing you to do more even if you're meeting their unrealistic expectations and goals. They do not care about your mental health and your well-being at all. They have no compassion or empathy for their employees. Removing of the annual employee survey by the management should tell you how bad things have gotten at PBC. Low level nonexempt employees are the ones that got hit the hardest from all the changes the management has made over last a few years.