Premera Blue Cross reviews

Organizational groups and disciplines in IT are now structured (and over-engineered) in a way that creates a ton of dependencies on other groups and disciplines in order to get any meaningful work completed, but many senior leaders within each group / discipline can’t be bothered with actually helping set up a culture of collaboration across boundaries. Meaning, they don’t show any signs of having thought through basic questions like “What does a collaborative process look like from start to finish?” or “What am I prepared to give up in this new, highly interdependent environment, and what do I expect to gain?” In the end, these “leaders” tell their subordinates their own pet projects are priority, despite what the company priorities really are. This siloed mentality in an interdependent environment leads to borderline chaos for the staff actually executing the work. The CEO and executive leadership team talk a good talk at town halls of caring for employees but their messages ring hollow based on the layoffs they conducted at the height of the pandemic (sorry, you let go of a few hundred coworkers when many were at their most vulnerable, months before the economy was recovering; you don’t get to revise that fact). Telling us during town halls broadcasted from the shiny new facility about the importance of taking time for self-care, when we are now so understaffed and overworked because of not only the layoffs but how poorly they were executed (there were literally areas in IT operations where no one knew how to carry on work because all the staff who performed the work were shown out the door) is tone-deaf.