2.0
Jun 28, 2014
It's Better Than Unemployment
Former employee, more than 1 year
Mountlake Terrace, WA
Recommend
CEO approval
Business Outlook
Pros
Some nice people, team building activities off the phones during holidays, health benefits, discounted Orca Bus Pass, and training is over a month, however there is so much to learn this training only covers a fraction of what is needed to start in the position. .
Cons
Micro management from both superiors and over-whelmed call coaches, the move away from quality customer service, changing company policies regarding metrics, poor support from leadership, limited parking, expensive meal choices at café, lack of a gym on campus to match the healthy lifestyle they claim to support.
