Premera Blue Cross reviews

I’ve worked at this company for over a decade, and unfortunately, it has consistently gotten worse year after year. Opportunities for growth are minimal, and the pay is well below industry standards. Recent actions have been particularly disheartening. Washington State recently increased the minimum salary requirement to $78k per year for exempt employees, and instead of adjusting salaries accordingly, the company reclassified those earning below this threshold as hourly employees. This change strips employees of their up-to-8% bonus, suggesting they can "make it up in overtime." Essentially, we’re expected to work more hours for the same pay—a blatant disregard for employee well-being. What’s worse, this change was communicated just two weeks before Christmas, despite the company knowing about this requirement for over a year. Adding insult to injury, the company highlighted the CFO in a promotional piece, showcasing him in black-tie attire with his family traveling the world—an incredibly tone-deaf message to employees facing stagnant wages and diminished benefits. Speaking of benefits, they’ve worsened again this year, with employees now being required to pay for vision coverage, which was previously included. The company has also chipped away at flexibility. Telecommuters who were required to come in five days a month are now mandated to come in eight days, further reducing work-life balance for those who valued remote work. Overall, the lack of foresight, declining benefits, and disregard for employee morale make it difficult to recommend this company. It’s disappointing to see a once-promising workplace take such a turn.

- Glass ceiling: New cohorts of CSRs are largely POC, but the overwhelming majority promoted to positions of leadership after the one year mark (supervisors, leads, trainers) are white. - Lip service: There are dozens of trainings, postings and communications about the value of DEI, but you can expect to work on MLK day. - Ableist: They tout a progressive work culture, but will make you and your healthcare providers jump through endless hoops every 6-12 months for a reasonable accommodation as simple an extra 5 minutes to take a medication or manage a chronic condition. - Unforgiving: The standards and metrics are optimized by mathematicians but not sustainable for real people. You’re expected to maintain these standards for a year to be considered for a pay increase. If you fall short, they’ll basically say “better luck next year”. - Constrained: While it’s remote, you have to use a desktop setup connected to Ethernet and a VPN. This means any flexibility in traditional remote roles, such as the ability to work from a hotel, cafe or relatives house is nearly impossible. - Offshoring: Would rather ship jobs overseas than improve working conditions and pay living wages to Americans.