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Prime Healthcare Services

Engaged Employer

Prime Healthcare Services reviews

2.6

32% would recommend to a friend

(1,549 total reviews)
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Prem Reddy, MD

23% approve of CEO

31% positive business outlook

Prime Healthcare Services has an employee rating of 2.6 out of 5 stars, based on 1,549 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Prime Healthcare Services employee rating is 25% below average for employers within the Healthcare industry (3.5 stars).

Reviews by job title

2K reviews
5.0
Aug 3, 2025
Recommend
CEO approval
Business Outlook

Pros

Good salary Manager was fair to all employees Co-workers in equivalent positions were helpful and not in competition with work

Cons

No option for remote or hybrid work

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Prime Healthcare Services Response
11mo
Thank you for your feedback. We’re glad you found value in your role and appreciated the team environment. We understand the desire for flexible work options and will continue to evaluate ways to support our employees’ needs.
1.0
Aug 3, 2025
Recommend
CEO approval
Business Outlook

Pros

Pay and some Saturdays off

Cons

Management doesn't know what they're doing, which is why people quit or rescind offers at last minute. Management wastes time. HR doesn't care about employees

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Prime Healthcare Services Response
11mo
Thank you for sharing your experience. We value all feedback because it helps us find areas where we can grow and improve. We remain dedicated to creating a supportive and productive work environment for everyone.
1.0
Jul 23, 2025
Recommend
CEO approval
Business Outlook

Pros

Quick Advancement up the chain if you stay long enough-that is because no one wants to work there.

Cons

Horrible 401 (k) plan. Medical benefits require you to use Prime Physicians only. If you want to see a specialist or your current doctor outside of Prime you have to have a Prime Doctor authorize it, but it will be denied. Since Prime acquires hospitals, most Prime physicians aren't even in their network leaving you very little options for healthcare treatment. The PTO accrual is non competitive. In fact, a Recruiting Manager confirmed to me they are not allowed to discuss PTO plan during recruitment process because it will hinder them from closing candidates to join-Flag #1 Dishonesty. Everything at Prime is paper driven. Want to change to change your address online? You still need to fill out a form to prove that what you submitted online is accurate. When hired, they try to force you to sign a meal waiver form so that you can waive your meal breaks and work it and have the time unpaid. Another way to cheat the employee. When Prime purchases a facility, they take away the shift premiums for clinical staff, which reduces wages by $100's of dollars for employees. They will also wipe away current PTO plans and make you start at zero accrual with the Prime plan. It will take you close to a year just to get a week's vacation time. Prime also RIFs several times a year and then re-hires at lower wages and they don't pay severance. They will honor your current pay rate at the time they purchase your facility but once you change positions your subject to being paid at the Prime rate which is significantly lower than market rate. Due to the fact that everything with Prime is paper driven (they don't invest in technology because it costs $$), you spend hours a day processing paper-you're buried in paper. The hours you work are beyond insane. You can work 60-70 hours a week and still not be caught up and there is no remote work. Turnover rate is high. It's a family-owned company so it's all about the money. They spend as little as possible to line their own pockets. If you change positions or facilities, they make you go through the whole onboarding process all over again, including new hire paperwork, which is inefficient and a waste of money. If you leave the company, they won't send you a copy of your last paystub unless you sign a waiver form, which is stupid- it's your paystub. They also won't publish or distribute any company policies as they want to keep everything from the employee. If you ask HR for a copy of a policy or procedure, even on simple things like vacation policy, they are not allowed to share it with you per corporate policy.

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Prime Healthcare Services Response
11mo
We’re sorry to hear about your experience and thank you for your detailed feedback. At Prime Healthcare, we are dedicated to continually enhancing our employee experience, benefits, and operational processes. While we understand that change can be difficult, especially during transitions, we prioritize transparency, fairness, and the well-being of our staff. Your concerns have been acknowledged and will be shared with the relevant teams for further review.
Viewing 61 - 63 of 1,549 Reviews

Glassdoor has 1,614 Prime Healthcare Services reviews submitted anonymously by Prime Healthcare Services employees. Read employee reviews and ratings on Glassdoor to decide if Prime Healthcare Services is right for you.