PrimePay CSS reviews

4.0

82% would recommend to a friend

(3 total reviews)

John Cumbee

Not enough data to show CEO approval

100% positive business outlook

Reviews by job title

3 reviews
4.0
Jan 2, 2019
Recommend
CEO approval
Business Outlook

Pros

Team supervisors and managers care about the team and listen to employees. Good training program. Great co-workers who want to help customers and each other. Team mission to help customers navigate & maximize health care benefits. Can move up quickly.

Cons

Can be overwhelming in the beginning to learn all the laws and systems, but my boss and the specialists were really supportive! Heavy workload during busy season. Not being able to give customers what they want because of IRS regulations. Pay and benefits could be better.

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PrimePay Response
7y
Thank you for providing this detailed review. Our supervisors and managers do care about the teams they lead and listen to them. There is a lot to learn when you first join Benefit Services, but our helpful co-workers and training team are there when you need them.
5.0
Sep 11, 2018

Excellent Company

Recommend
CEO approval
Business Outlook

Pros

PrimePay is a great company to work for. The management team is supportive and positive. The entire office is a great team and very helpful.

Cons

Corporate is in West Chester, PA so getting to know the other team members there is a little more challenging.

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PrimePay Response
7y
Thanks so much for this review. We agree, PrimePay is a great company to work for. The team atmosphere is something that really stands out in all of our offices.
2.0
Sep 27, 2017

Benefits Department

Recommend
CEO approval
Business Outlook

Pros

Always plenty of work to do. Very little down time. Great work/life balance. Most co-workers are good people. Great starting point for your career, but go elsewhere for better opportunities.

Cons

Equal opportunities for advancement does not apply here. Some positions will be posted, some won't be. Some posted positions will be announce, some won't be. Favoritism among the Sr staff towards employees. If you are not someone they talk to regularly you are not on their radar for projects, compliments, or promotions. Job expectations are not clearly defined. Pay in under standard.

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PrimePay Response
8y
Thank you for this feedback. We have recently made changes to ensure all employees are given an equal opportunity to be considered for internal positions.

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