Does PrimePay pay their employees well?

According to anonymously submitted Glassdoor reviews, PrimePay employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at PrimePay. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at PrimePay?

50% of PrimePay employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated PrimePay 3.5 out of 5 for work life balance, 3.1 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at PrimePay?

Sales Executive (18) , Sales (16) , Account Executive (13) , Payroll Specialist (12) , Client Success Representative (9) , Sales Representative (9) , Customer Service Representative (8) , OUTSIDE SALES (7) , Outside Sales Representative (7) , Sales Associate (6) , Tax Associate (6) , Senior Sales Executive (5) , ASM (Area Sales Manager) (4) , Client Success Specialist (4) , Customer Service Representative (CSR) (4)

What are the pros of working at PrimePay according to real employee reviews?

"They were all good people and easy to work with." ((in 29 reviews)); "PrimePay offers great opportunities for their employees who are looking to grow and succeed within a company." ((in 10 reviews)); "great work life balance there" ((in 8 reviews)); "Good work environment" ((in 6 reviews)); "Leadership team has a great vision for the company and are all competent at their jobs." ((in 6 reviews))

What are the cons of working at PrimePay according to real employee reviews?

"Pay is low." ((in 20 reviews)); "Senior leadership changed completely at least 2x in less than a year." ((in 17 reviews)); "Benefits are not great at the company but hopefully that will change." ((in 13 reviews)); "Any review that has a 5 star rating with nothing but good things to say and doesn’t reveal where they work or what job they have is just HR or upper management falsifying a review." ((in 11 reviews)); "No training program." ((in 10 reviews))

What are employees saying about PrimePay layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about PrimePay layoffs and their outlook for job security at PrimePay in 2026.

What are the top reviewed PrimePay locations?

West Chester , Philadelphia , Tampa , Raleigh , Cleveland , Boise , Portland , Fairfield , New York , Indianapolis , Mishawaka , Malvern , Pittsburgh , Oak Brook , Troy , Charlotte , San Francisco , Seattle , Penn , Orlando , Newark , Wilmington , Foster City , Little Ferry , Newark , Birmingham , Montgomery , Chantilly , Fairfax , Albany

PrimePay reviews

3.0

50% would recommend to a friend

(355 total reviews)

John Cumbee

100% approve of CEO

43% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (355 reviews)

Ratings by demographic groups

Race / Ethnicity

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PrimePay has an employee rating of 3.0 out of 5 stars, based on 355 company reviews on Glassdoor which indicates that most employees have an average working experience there. The PrimePay employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

355 reviews

4.0

Mar 10, 2015

Investing In The Company and Moving Forward

Sales training, development & recruitment

Recommend

CEO approval

Business Outlook

Pros

Great place for a person who is serious about wanting to succeed. If you are an individual that thrives in a fast paced environment and derives great satisfaction in a job well done, than this is the place for you. The work environment is professional and all whom I have met in the company thus far desire to move forward as a team and continue to build the best company ever.

Cons

The con that I see is for those who don't have the skill set to thrive in a fast-paced, entrepreneurial type of environment. The positions at PrimePay require a certain type of person who is tenacious and driven by an internal sense of accomplishment. Success and monetary gratification will always follow.

3.0

Jan 13, 2015

It's an okay place to work

Tax associate

Recommend

CEO approval

Business Outlook

Pros

Busy environment, never a boring moment.

Cons

Does not pay very well

1.0

Jun 18, 2025

This is the worst job I’ve ever had.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Remote work. Flexible schedule if salaried.

Cons

The training is non existent and it’s clear lots of people here are unhappy based on how pleasant they are to work with. Many key people have left in the recent past and there are huge gaps in knowledge and processes that have been lost. The benefits are not good. Little to no cohesion within teams and between teams.

PrimePay Response

11mo

Thank you for taking the time to share your experience. We're glad you’ve found value in the flexibility of remote work. We recognize that a strong training foundation, team cohesion, and knowledge sharing are essential to a positive work experience. Feedback like yours is important, and we’ll continue to take it into consideration as we look for ways to strengthen our processes and support our teams.

Viewing 100 - 102 of 355 Reviews

PrimePay

PrimePay reviews

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Investing In The Company and Moving Forward

It's an okay place to work

This is the worst job I’ve ever had.

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