PrimePay reviews

3.0

50% would recommend to a friend

(355 total reviews)

John Cumbee

100% approve of CEO

43% positive business outlook

PrimePay has an employee rating of 3.0 out of 5 stars, based on 355 company reviews on Glassdoor which indicates that most employees have an average working experience there. The PrimePay employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

355 reviews
4.0
Feb 4, 2020

Good management

Recommend
CEO approval
Business Outlook

Pros

Great team and management.

Cons

Benefits can be better .

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PrimePay Response
6y
Thanks for this review and for recognizing our great management. We are glad you are part of a great team.
1.0
Feb 3, 2020

Outdated and poorly managed

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some employees are friendly and fun to work with

Cons

Low pay, no work/life balance, double standards with what management allows from certain employees, must use your PTO when there is bad weather, below-average health plan, empty promises from management - this company is not competitive compared to what other companies offer nowadays. Outdated in every way imaginable. Poor management decisions - promoting people for the wrong reasons. This is a company to get experience from, not to build a career with.

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PrimePay Response
6y
Thank you for writing a review and providing feedback. We are sorry your experience was not a positive one. At PrimePay, we train our managers to treat every employee with respect and fairness.
5.0
Jan 29, 2020
Recommend
CEO approval
Business Outlook

Pros

If you like a stable environment, this position is most likely perfect for you. As long as you’re dependable, eager to learn and are an effective communicator, you’ll fit right in. Some of our participants are great, and we strive to treat them like family, helping them to understand and take full advantage of their benefits.

Cons

Constantly Changing Work Environment - IRS laws are constantly being changed and updated, so can be a challenge for previous FSA/HRA and COBRA beneficiaries who don't think things should ever change. LOL Steady paced, busy days during open enrollment season.

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PrimePay Response
6y
Thanks for the review! We appreciate the feedback you provided regarding plan policies and procedures. We will be sure to emphasize that in training. We want to ensure that all staff has the knowledge and tools to do their jobs to the best of their abilities.
Viewing 181 - 183 of 355 Reviews

Glassdoor has 368 PrimePay reviews submitted anonymously by PrimePay employees. Read employee reviews and ratings on Glassdoor to decide if PrimePay is right for you.