PrimePay reviews

3.0

50% would recommend to a friend

(355 total reviews)

John Cumbee

100% approve of CEO

43% positive business outlook

PrimePay has an employee rating of 3.0 out of 5 stars, based on 355 company reviews on Glassdoor which indicates that most employees have an average working experience there. The PrimePay employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

355 reviews
5.0
Dec 11, 2024

Exciting Progress and a Bright Future Ahead

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Over the past six months, I've seen significant progress within the company, particularly in areas that matter most: improving internal processes, investing in employee development, and enhancing the customer experience. Leadership has been clear in setting priorities and taking actionable steps to deliver results. For example, the focus on streamlining operations and supporting teams with the right tools has created a noticeable difference in day-to-day efficiency. I’ve also appreciated the renewed emphasis on fostering a collaborative culture where everyone's input feels valued. The efforts to align the company’s vision with execution are paying off, and it’s rewarding to be part of a team that genuinely cares about its employees and customers.

Cons

No organization is perfect, and there’s still work to do in terms of scaling communication as we grow. That said, the leadership team is open to feedback and is actively working to address these challenges.

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PrimePay Response
1y
It's great to hear your enthusiasm about the progress and positive changes within the company! We’re glad you’ve noticed improvements in internal processes, employee development, and customer experience. We recognize that communication is key as we grow and appreciate your feedback on leadership’s openness to improvement. We’ll continue focusing on transparency and keeping the momentum going.
4.0
Dec 4, 2024
Recommend
CEO approval
Business Outlook

Pros

Decent pay, nice benefits and availability to work from home

Cons

Burnout can happen, but if it does ask for help!

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PrimePay Response
1y
We're happy to hear you're enjoying your time at PrimePay. Your insight on managing burnout is valuable, and we encourage everyone to seek support when needed. Thank you for sharing your feedback!
4.0
Nov 3, 2024
Recommend
CEO approval
Business Outlook

Pros

Great technology for small businesses

Cons

Lack of resources and market share history

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PrimePay Response
1y
Thank you for your feedback! We appreciate your insights and are always looking for ways to improve and grow.
Viewing 217 - 219 of 355 Reviews

Glassdoor has 368 PrimePay reviews submitted anonymously by PrimePay employees. Read employee reviews and ratings on Glassdoor to decide if PrimePay is right for you.