Is Princess Cruises a good company to work for?

Princess Cruises has an overall rating of 3.5 out of 5, based on over 1,460 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 56% of employees would recommend working at Princess Cruises to a friend and 57% have a positive outlook for the business. The best reviews about Princess Cruises have been left by employees working as Junior Assistant Purser , Assistant Cruise Director and Customer Service Representative .

Does Princess Cruises pay their employees well?

According to anonymously submitted Glassdoor reviews, Princess Cruises employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Princess Cruises. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Princess Cruises?

56% of Princess Cruises employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Princess Cruises 3.3 out of 5 for work life balance, 3.2 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Princess Cruises?

Photographer (23) , Assistant Cruise Director (22) , Junior Assistant Purser (22) , Manager (22) , Buffet Steward (18) , Reservations Agent (16) , Cruise Vacation Planner (15) , Customer Service Representative (14) , Server/Waiter (14) , Bartender (11) , Demi Chef-de-Partie (10) , Junior Waiter (10) , Musician (9) , Restaurant Manager (9) , Sales (9)

What are the pros of working at Princess Cruises according to real employee reviews?

"Great benefits and a pleasant company to work for." ((in 78 reviews)); "People are great and very friendly." ((in 71 reviews)); "Good salaries and a challenging your knowledge" ((in 38 reviews)); "Free food and accommodations and also see the world" ((in 20 reviews)); "Good work/ life balance" ((in 18 reviews))

What are the cons of working at Princess Cruises according to real employee reviews?

"The pay is low and the goals are unreasonably high." ((in 63 reviews)); "Politics and bad management are king." ((in 61 reviews)); "Long hours and too many chiefs and not enough Indians" ((in 57 reviews)); "There are legal protections for crew/staff rest and these are often dismissed by bad managers, it often feels like there's nothing anyone can do to help you." ((in 26 reviews)); "constant changes to processes and poor leadership(executive and director levels)" ((in 17 reviews))

What are employees saying about Princess Cruises layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Princess Cruises layoffs and their outlook for job security at Princess Cruises in 2026.

What are the top reviewed Princess Cruises locations?

Santa Clarita , Los Angeles , Seattle , Valencia , Miami , Fort Lauderdale , New York , Fairbanks , Anchorage , Denali Park , Trapper Creek , Juneau , San Diego , Santa Clara , Copper Center , California City , Healy , California , Florida City , Denali , Skagway , Washington , Japan , Florham Park , Sheffield , Wallace , Chicago , Canandaigua , Maricopa , Cooper Landing

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Princess Cruises

Part of Carnival Corporation

Princess Cruises reviews

3.5

56% would recommend to a friend

(851 total reviews)

Gustavo Antorcha

71% approve of CEO

57% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.3

Work/Life balance

3.2

Culture & values

3.2

Compensation and benefits

3.2

Career opportunities

2.9

Senior management

Princess Cruises has an employee rating of 3.5 out of 5 stars, based on 851 company reviews on Glassdoor which indicates that most employees have a good working experience there.

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

851 reviews

3.0

Jul 2, 2026

Good work-life balance but lack of transparency

Scheduling coordinator

Recommend

CEO approval

Business Outlook

Pros

work-life balance generous PTO and sick pay

Cons

lack of transparency from the top down hard to make a big impact from lower levels

Princess Cruises Response

Thank you for taking the time to share your feedback and for your more than five years with Princess Cruises. We're pleased to hear that you value the work-life balance and benefits offered to our team members. We also appreciate your comments regarding communication and employee feedback. Insights like yours help us continue to foster a positive workplace experience and enhance the overall employee experience. Thank you for your contributions and for being part of the team.

4.0

Jun 25, 2026

Nice culture but low pay and political challenges

Finance officer

Recommend

CEO approval

Business Outlook

Pros

Company is nice and culture is comfortable, ethical and fair to crew members.

Cons

Salaries are very low, to grow up you have to be better at politics than the job itself.

Princess Cruises Response

Thank you for sharing your feedback. We’re pleased to hear that you found Princess Cruises to have a positive culture and environment for team members. We also appreciate your perspective on compensation and career growth. Feedback like yours helps us continue to evaluate and enhance the employee experience.

5.0

Jun 18, 2026

Supportive culture with growth and travel opportunities

Manager

Recommend

CEO approval

Business Outlook

Pros

Fantastic company with room to grow Supportive Teamwork centric Travel Opportunities to make a difference in the lives of teams ship and shore

Cons

Travel may be a con if you do not want to

Princess Cruises Response

1mo

Thank you for sharing your feedback and for your many years with Princess Cruises. We are pleased to hear you value the supportive culture, opportunities for growth, and the ability to make a meaningful impact both ship and shore. We also appreciate your note regarding travel expectations and recognize that experiences can vary based on individual preferences. Thank you again for your continued contributions and insights.

Viewing 1 - 3 of 851 Reviews

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Jobs at Princess Cruises

Cruise Vacation Planner - ONSITE - Fort Lauderdale, FL - US

Group Services Coordinator

Business Development Manager-Northern CA

Senior Employee Experience Specialist

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Ratings by demographic groups

Reviews by job title

Good work-life balance but lack of transparency

Nice culture but low pay and political challenges

Supportive culture with growth and travel opportunities

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