Pro Global reviews

3.3

54% would recommend to a friend

(68 total reviews)

Steve Lewis

68% approve of CEO

65% positive business outlook

Pro Global has an employee rating of 3.3 out of 5 stars, based on 68 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Pro Global employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

68 reviews
5.0
Mar 6, 2025
Recommend
CEO approval
Business Outlook

Pros

The job is not very stressful. You get to work remotely and it's easy enough to do once you know the systems.

Cons

Very, very low pay. You can get more money in standard data entry

1.0
Oct 14, 2020
Recommend
CEO approval
Business Outlook

Pros

Work from home was great

Cons

Pay, management, disorganized, benefits, everything

avatar
Pro Global Response
5y
Thank you for your comment. We are pleased working from home worked well for you. Pay and benefits are constantly under review and your comments will be brought to the attention of the relevant management team.
1.0
Dec 27, 2022
Recommend
CEO approval
Business Outlook

Pros

I cannot think of anything good to say about it.

Cons

I hope everyone can avoid entering this company if you have other job offers. 1. The company has several branches. It means as a team, your manager and you may not be in the same location at work. It means colleagues in your office can speak ill of you to the manager because the manager does not know your work performance in detail. As a new starter, if you do not suck up to your colleagues. Someone will isolate you and tell your manager you perform badly. However those colleagues even spend a third or a quarter of their normal working hours doing other things which are not related to work. However, the leaders of the company do not know this. People who really do not perform well continue to work in the company. 2. If company wants you to leave, they will not give you any warnings. They prefer to use PIP (Performance Improvement Plan) to dismiss employees. Your managers will give you a very hard task and they believe that you cannot finish it so they could have a good excuse to let their employees leave. They spend time and money recruiting staff. But they do not want to help them, they would rather dismiss their employees. If they have reminded them several times that the employees need to improve their performance but they did not make any effort. Then the company let them leave it is reasonable. However, they never do that. 3. Even if you finish the PIP, they will still find many excuses dismiss you. And some of these excuses are demeaning and unacceptable. It is not that you perform badly. Like what I mentioned above, it is that some collegues do not like you or someone says something bad about you. The managers need to respect your staff. Overall, I do not think we should work in this toxic environment. You cannot make any career progress here, you can only face bad colleagues and play office politics with them. Employees are not respected here at all.

avatar
Pro Global Response
3y
Thank you for taking the time to share your feedback with us. We are disappointed to hear that the hybrid working model we rolled out across the organisation during the Covid 19 pandemic did not work well for you. The feedback we received from staff in the recent Pulse survey, was that this approach has worked very well across all areas of the business, hence why we have continued to advertise and interview for all of our vacancies on this basis. All employees have the opportunity for regular contact with both their colleagues and line managers, either face to face in the office on a regular basis and via MS Teams, as and when required. We are sorry you do not feel the PIP (Performance Improvement Plan) was of benefit to you. PIPs are used as part of our robust performance management process which is regularly reviewed to ensure that this is both a fair process and also in line with current employment legislation. PIPs are put in place to support staff with any areas identified as a knowledge or skills gap, giving clearly defined objectives within a specific timeframe where additional coaching/mentoring/training is offered to support staff to successfully meet the minimum role requirements. I am sorry that following this process, you disagree with the outcome. If you would like to discuss this further, please do not hesitate to contact the HR Team who would be happy to arrange a time convenient to you, to go through this in more detail.
Viewing 10 - 12 of 68 Reviews

Glassdoor has 85 Pro Global reviews submitted anonymously by Pro Global employees. Read employee reviews and ratings on Glassdoor to decide if Pro Global is right for you.