Is Procom a good company to work for as a Account Support?

Account Support professionals working at Procom have rated their employer with 3.1 out of 5 stars in 35 Glassdoor reviews. This is a lower than average score with the overall rating of Procom employees being 3.5 out of 5 stars. Search open Account Support Jobs at Procom now and start preparing for your job interview by browsing frequently asked Account Support interview questions at Procom .

Does Procom pay Account Support employees well?

Account Support professionals rate their compensation and benefits at Procom with 2.6 out of 5 stars based on 35 anonymously submitted employee reviews. This is 29.5% worse than the company average rating for salary and benefits. Find out more about Account Support salaries at Procom.

How happy are Account Support professionals working at Procom?

26% of Account Support employees at Procom would recommend their employer to a friend. This rating has decreased by 52% in the past 12 months. Account Support professionals have also rated Procom with a 3.2 rating for work-life-balance, 3.3 rating for diversity and inclusion, 2.6 rating for culture and values and 2.8 rating for career opportunities.

What are the top reviewed jobs at Procom?

Technical Recruiter (54) , Recruiter (27) , Account Manager (24) , Software Developer (12) , Client Service Associate (8) , Senior Technical Recruiter (7) , Business Analyst (6) , Consultant (6) , Administrative Assistant (5) , Associate Recruiter (5) , Client Service Coordinator (5) , Project Manager (5) , Administrative (4) , Client Services Associate (4) , QA Analyst (4)

What are the pros of working at Procom according to real employee reviews?

"The people are great and it's not too KPI driven" ((in 30 reviews)); "Management is good but owners replace them almost yearly." ((in 22 reviews)); "Great work/life balance" ((in 17 reviews)); "It’s a friendly work environment" ((in 11 reviews)); "uncapped commission, many roles to work on" ((in 10 reviews))

What are the cons of working at Procom according to real employee reviews?

"No benefits in my role" ((in 15 reviews)); "Low paid salaries compared to competitors" ((in 9 reviews)); "Bad communication internally between different offices and recruiters with contractors." ((in 8 reviews)); "Upper management and HR are unwilling to do more than lend a sympathetic ear." ((in 5 reviews)); "some account managers are difficult to work with" ((in 3 reviews))

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Procom

Procom Account Support reviews

3.1

26% would recommend to a friend

(35 total reviews)

Kent McCrea

71% approve of CEO

25% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.2

Work/Life balance

2.8

Career opportunities

2.6

Culture & values

2.6

Senior management

2.6

Compensation and benefits

Account Support employees have rated Procom with 3.1 out of 5 stars, based on 35 company reviews on Glassdoor. This indicates that most Account Support professionals have a good working experience there. Procom is rated in line with the average (within 1 standard deviation) by Account Support professionals compared to other employers within the Human Resources & Staffing industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

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Reviews by job title

35 reviews

4.0

Mar 14, 2017

Great place to work!

Account support

Recommend

CEO approval

Business Outlook

Pros

Friendly and warm environment A lot of training provided Efficient systems and documented processes Cares about the employers and has genuine interest in providing our consultants with a great experience Flexible work style

Cons

Many levels of approvals needed to get some things done. Rules not always consistent throughout the different departments.

4.0

Mar 13, 2017

Account Manager

Account manager

Recommend

CEO approval

Business Outlook

Pros

The organization is tailor made for driven individuals that want to control their own destiny. Great learning environment in which you have the opportunity to be involved in all aspects of the business. Procom has built a reputation of excellence and innovation in the IT Staffing Industry in Canada.

Cons

Procom is a great place to work, but it could improve the way that they celebrate the efforts of the employees. More events that bring the company together would be welcomed.

5.0

Mar 13, 2017

Excellent place for long term growth

Account manager

Recommend

CEO approval

Business Outlook

Pros

- Experienced team with long tenure - Excellent retention - Thorough & mature back end processes - 4 weeks vacation - Flexibility in work/ life balance - Largest company in industry & continually growing - Continual process improvement

Cons

- Could be more employee events / in office amenities

Viewing 28 - 30 of 35 Reviews

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Procom Account Support reviews

Ratings by category

Ratings by demographic groups

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Great place to work!

Account Manager

Excellent place for long term growth

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