Pros
- Great training opportunities
- Excellent benefits, including paid volunteer work, gym membership, on-site gym facility, and insurance, to name a few
- Leadership cares about employee recognition and input at all levels of employment (from entry-level to fellow leadership), demonstrated in ways such as creating incentives for meeting goals, recognizing individuals' successes with awards/prizes, and seeking feedback/idea generation from employees to improve efficiency and other internal procedures
- Industry leader, which makes the skills gained here highly transferrable
- PCS is not the average collection agency, as the company's mission/goals demonstrate a genuine care about consumers and wanting to help people manage their debt (when you work here, you have an entirely new appreciation for this industry and what it means for a large company to actually care about the "little guy")
- A lot of room for upward mobility/promotion
- Emphasis on work-life balance
- You feel like part of a team
- CEO is innovative and brilliant, and he is always seeking out new ways to better the industry and help his employees
Cons
- The collection industry is highly regulated, so there are a lot of rules that all employees need to be aware of and follow diligently. This requires attention to detail.
