Is Progress a good company to work for as a Technical Support Engineer?

Technical Support Engineer professionals working at Progress have rated their employer with 3.6 out of 5 stars in 17 Glassdoor reviews. This is a lower than average score with the overall rating of Progress employees being 3.8 out of 5 stars. Search open Technical Support Engineer Jobs at Progress now and start preparing for your job interview by browsing frequently asked Technical Support Engineer interview questions at Progress .

Does Progress pay Technical Support Engineer employees well?

Technical Support Engineer professionals rate their compensation and benefits at Progress with 3.3 out of 5 stars based on 17 anonymously submitted employee reviews. This is 5.9% worse than the company average rating for salary and benefits. Find out more about Technical Support Engineer salaries at Progress.

How happy are Technical Support Engineer professionals working at Progress?

87% of Technical Support Engineer employees at Progress would recommend their employer to a friend. This rating has increased by 9% in the past 12 months. Technical Support Engineer professionals have also rated Progress with a 4.1 rating for work-life-balance, 4.0 rating for diversity and inclusion, 3.9 rating for culture and values and 4.0 rating for career opportunities.

What are the top reviewed jobs at Progress?

Software Engineer (48) , Senior Software Engineer (40) , Principal Software Engineer (27) , Technical Support Engineer (18) , Sales (13) , Software Developer (13) , Software Engineer II (13) , Intern (12) , Director (10) , Sales Engineer (10) , Account Manager (9) , Product Manager (9) , Manager (8) , Sales Representative (7) , Senior Consultant (7)

What are the pros of working at Progress according to real employee reviews?

"Get to work with really great people that are genuine" ((in 86 reviews)); "We have a great culture" ((in 70 reviews)); "Some good benefits." ((in 60 reviews)); "Good work culture and people." ((in 41 reviews)); "Good Perks and Salary" ((in 34 reviews))

What are the cons of working at Progress according to real employee reviews?

"Lots of layoffs and turnover over the last few years." ((in 23 reviews)); "The upper management is absolutely opposite of the middle one" ((in 11 reviews)); "Senior Leadership screwed up with product direction big time." ((in 10 reviews)); "senior management is clueless." ((in 9 reviews)); "The new management should be successful but the amount of time to climb back is unknown." ((in 5 reviews))

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Progress

Progress Technical Support Engineer reviews

3.6

87% would recommend to a friend

(17 total reviews)

Yogesh Gupta

83% approve of CEO

68% positive business outlook

Ratings by category

4.1

Work/Life balance

4.0

Diversity & inclusion

4.0

Career opportunities

3.9

Culture & values

3.3

Compensation and benefits

3.0

Senior management

Technical Support Engineer employees have rated Progress with 3.6 out of 5 stars, based on 17 company reviews on Glassdoor. This indicates that most Technical Support Engineer professionals have a good working experience there. Progress is rated in line with the average (within 1 standard deviation) by Technical Support Engineer professionals compared to other employers within the Information Technology industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

17 reviews

3.0

May 28, 2024

Good work balance

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

Great people skills and good env

Cons

Little impatient with new employees to start working

5.0

Feb 6, 2024

Great Place

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

Great Place to work. You will be working a lot but still....

Cons

Overtime is not paid and you will work a lot

5.0

Jun 28, 2023

Nice work

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

Good team, knowledge sharing, exposure to new technologies

Cons

Promotion on the basis of experience not performance

Viewing 1 - 3 of 17 Reviews

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Progress Technical Support Engineer reviews

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Good work balance

Great Place

Nice work

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