Is Progressive Insurance a good company to work for as a Manager Repair Representative?

Manager Repair Representative professionals working at Progressive Insurance have rated their employer with 4.5 out of 5 stars in 135 Glassdoor reviews. This is a higher than average score with the overall rating of Progressive Insurance employees being 3.8 out of 5 stars. Search open Manager Repair Representative Jobs at Progressive Insurance now and start preparing for your job interview by browsing frequently asked Manager Repair Representative interview questions at Progressive Insurance .

Does Progressive Insurance pay Manager Repair Representative employees well?

Manager Repair Representative professionals rate their compensation and benefits at Progressive Insurance with 4.3 out of 5 stars based on 135 anonymously submitted employee reviews. This is 9.8% better than the company average rating for salary and benefits. Find out more about Manager Repair Representative salaries at Progressive Insurance.

How happy are Manager Repair Representative professionals working at Progressive Insurance?

94% of Manager Repair Representative employees at Progressive Insurance would recommend their employer to a friend. This rating has increased by 1% in the past 12 months. Manager Repair Representative professionals have also rated Progressive Insurance with a 4.3 rating for work-life-balance, 4.8 rating for diversity and inclusion, 4.5 rating for culture and values and 4.5 rating for career opportunities.

What are the top reviewed jobs at Progressive Insurance?

Claims Adjuster (1448) , Customer Service Representative (520) , Claims Representative (174) , Claims Adjuster Trainee (132) , Managed Repair Representative (129) , Claims Generalist (123) , Claims Specialist (114) , Customer Service Representative (CSR) (108) , Claims Generalist Associate (107) , Insurance Agent (100) , Sales Associate (88) , Senior Claims Adjuster (88) , Sales Consultant (81) , Supervisor (80) , MRR (Managed Repair Representative ) (76)

What are the pros of working at Progressive Insurance according to real employee reviews?

"Benefits provided were great and cheap" ((in 928 reviews)); "Pretty good pay for taking calls all day and having a license to take with you." ((in 829 reviews)); "work from home and flexible schedules are great." ((in 486 reviews)); "Great culture and very family oriented" ((in 424 reviews)); "Great people; I genuinely like the people I interacted with throughout my time w/ Progressive." ((in 379 reviews))

What are the cons of working at Progressive Insurance according to real employee reviews?

"No work life balance... overload of claims and its quanity over quality but they stress the customer service piece" ((in 356 reviews)); "The team you are on can be changed on whim with very little notice and moved under a different supervisor." ((in 153 reviews)); "I had a great manager and then a terrible one." ((in 132 reviews)); "Long hours (45+ per week) on a consistent basis required to complete the heavy workload" ((in 122 reviews)); "Stress and heavy workload can be difficult." ((in 107 reviews))

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Progressive Insurance

Progressive Insurance Manager Repair Representative reviews

4.5

94% would recommend to a friend

(135 total reviews)

Tricia Griffith

98% approve of CEO

95% positive business outlook

Ratings by category

4.8

Diversity & inclusion

4.5

Culture & values

4.5

Career opportunities

4.3

Work/Life balance

4.3

Compensation and benefits

4.2

Senior management

Manager Repair Representative employees have rated Progressive Insurance with 4.5 out of 5 stars, based on 135 company reviews on Glassdoor. This indicates that most Manager Repair Representative professionals have an excellent working experience there. Progressive Insurance is rated 23% above average by Manager Repair Representative professionals compared to other employers within the Insurance industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

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Reviews by job title

135 reviews

3.0

Jan 31, 2011

Low Glass Ceiling

Managed repair representative

Recommend

CEO approval

Business Outlook

Pros

People are friendly, gain sharing is nice

Cons

Your advancement is limited and only negative measurements are focussed on. None of the managers have any sort of people skills, and are thus are unable to recognize these types of skills in others.

2.0

Mar 20, 2010

This job was the pitts.

Managed repair representative

Recommend

CEO approval

Business Outlook

Pros

Independence and autonomomy. I like working in the field.

Cons

No support from direct supervisors. I went out of my way to improve my performance on a daily basis however, my actions were not appreciated. My suggestions to better improve process were shot down regularly. My workload was unmanageable. The "slacker" employees seemed to have it made as the hard workers would continually pick up their slack. Managers were being demoted above me indicating I would not have an opportunity to advance for several years.

4.0

Mar 15, 2010

Good Start

Managed repair representative

Recommend

CEO approval

Business Outlook

Pros

-Good place to work for young college graduates -Clear goals set up for you to accomplish -Good 401k match-6%

Cons

-Not much upward mobility. You have to wait for someone to leave in order to get promoted to a team leader. -There is not a lot of growth in the company right now. They like to keep the manger to rep ratio pretty high.

Viewing 130 - 132 of 135 Reviews

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Progressive Insurance

Progressive Insurance Manager Repair Representative reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Low Glass Ceiling

This job was the pitts.

Good Start

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