Pros
Good benefits and pay. Yearly bonus is solid.
Cons
Micromanaging and overcorrecting of on going issues throughout the field. I’m pretty much the best adjuster on the east side of Detroit and I make body shops follow Progressive policies for the insured customers. My daily production tops other reps that have higher tenure and I can’t get a pay raise because of what I believe is DEI reasons and old school corporate techniques to keep high performing individuals from achieving compensation they deserve. For example there is a 18 year experienced representative that only completes 3 assignments a day that makes upper 80’s and I complete an average of six assignments a day and only make mid 70’s. When I asked about a pay increase due to production and skill, leadership came back and said well you are in the mean of the salary grade and higher pay is for tenure reps. Also good luck getting anything higher than a 3 on reviews because 4’s and 5’s don’t make it on there or Progressive would have to pay you more.