The training 6 months certificate. When I went live to process inbound calls and after 1 week was released by an Incompetent Leader who was very disqualified. She acted as HR. With out credentials
Cons
Progressive employs managers who lack people skills.
Great employee benefits
Comprehensive new hire and on-going training
Company frequently has contests and gives out perks to employees
Cons
Repetitive back to back calls - You're asking the same things over again nonstop for 8 hours
PTO could be better for such a large company
No commissions on sales
Shift options are limited and not very easy to get into a better shift