Progressive Insurance Customer Service Retention reviews

4.0

98% would recommend to a friend

(4 total reviews)
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Tricia Griffith

98% approve of CEO

100% positive business outlook

Reviews by job title

4 reviews
1.0
Jun 14, 2022

run

Recommend
CEO approval
Business Outlook

Pros

none that i can think of

Cons

toxic environment, do not back up their employees or provide adequate training. internal departments are not aligned with each other which creates a horrible experience for employees and customers. progressive take no steps to change internal processes that are clearly inadequate. zero consistency between departments or different supervisors in the same departments. employee standards vary from supervisor to supervisor. nothing is consistent with this company. they force to you change and accept schedule that do not align with your personal life. you are forced to only transfer to certain departments and will tell you to quit if you don’t like it.

5.0
Nov 20, 2017

Great Company

Recommend
CEO approval
Business Outlook

Pros

Vacation time begins accruing immediately, Flexible schedule options.

Cons

It's a customer service job!

Viewing 1 - 3 of 4 Reviews

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