Progressive Insurance Customer Service Representative/Sales reviews

Terrible hours, it's like pulling teeth to change your schedule even if it's a dire need like caring for a sick family member - they don't care. They also don't give you any more money for becoming licensed yet give you more work due to that fact and because you're "more skilled" you have to fight even harder to get any time off approved. Just don't work in the call center, it's not worth it and there are far less opportunities to move up than they like you to think. If you do start in the call center, a word of advice - do NOT get tricked into extra skills like Special Lines or USAA calls because there's no boost in pay or extra recognition for that either, you just get a busier phone.