Progressive Insurance reviews

3.9

75% would recommend to a friend

(9,015 total reviews)
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Tricia Griffith

88% approve of CEO

77% positive business outlook

Progressive Insurance has an employee rating of 3.9 out of 5 stars, based on 9,015 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Progressive Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

9K reviews
5.0
Feb 7, 2021
Recommend
CEO approval
Business Outlook

Pros

-Structured, personalized training with coaches whose job is literally just to help you learn to do your job -Benefits, 401k, PTO -Vast amount of opportunity for career growth and advancement -Competitive starting salary for new employees -Inclusive company culture -Places priority on employee satisfaction & work/life balance -Invests in their employees and provides ongoing support throughout your career -Gainshare/bonus opportunities -Clear mission and defined core values -Female CEO who also started in claims and worked her way up from the ground level -Organized, efficient. Communication has been clear and open throughout the entire process of being hired here, which says a lot for such a large company

Cons

None at this time, ask me in 6 months. I know people have said the workload for claims is high at this company, but I've done my research and to my knowledge, the expectations for claims reps at Progressive are standard/manageable for the industry as a whole. So I would think it comes down to the position rather than the company itself.

1.0
Mar 30, 2020
Recommend
CEO approval
Business Outlook

Pros

Provides excellent training for a new adjuster, good benefits

Cons

Poor leadership, poor work life balance, poor response to staffing needs, does not practice the ethics it preaches, severe inconsistency in workload across offices for the same role

2.0
Mar 6, 2020
Recommend
CEO approval
Business Outlook

Pros

The pay, benefits, and environment are all pros. The opportunity to work for home after 6 months of employment.

Cons

The cons are the shifts bids getting a schedule that conflicts with your personal life. The micro managing that’s based on stats. Lack of support from management your always compared to your peers. Your calls average from 1-2 hours.

Viewing 388 - 390 of 9,015 Reviews

Glassdoor has 9,285 Progressive Insurance reviews submitted anonymously by Progressive Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Progressive Insurance is right for you.