Progressive Insurance reviews

3.9

75% would recommend to a friend

(9,015 total reviews)
avatar

Tricia Griffith

88% approve of CEO

77% positive business outlook

Progressive Insurance has an employee rating of 3.9 out of 5 stars, based on 9,015 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Progressive Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

9K reviews
4.0
Oct 19, 2015
Recommend
CEO approval
Business Outlook

Pros

I worked at Progressive for just under ten years. Outstanding managers and co workers, great time off, great 6% 401k match. Left only due to looking for more money. As a claims rep I didn't have much opportunity to move up unless I was willing to relocate.

Cons

Progressive plays what they owe on claims, not what it might take to settle a claim. No flexibility even if it's the best business decision.

1.0
Oct 2, 2015

Claims

Recommend
CEO approval
Business Outlook

Pros

won't fire you unless you have no work ethic or lie in the course of your job

Cons

Progressive will work you to the bone and burn you out until you're unfit for anything.....and they dont' care. They will just go and find another "trainee" straight out of college and start over...repeatedly. Tenure is a joke...the salary is nice...but for the amount of work you are expected to do...it truly is not worth it. They say they are "Progressive" but constantly and aimlessly change processes...chasing what the other 3 big insurance carriers have been doing...but expecting you to do the job of what 3 separate departments do at other carriers. Management does little to help with the day to day work of claims...even when entire departments quit or go to other insurance companies. You will not get fired if you put up with all of this....but who would want to?

Viewing 427 - 429 of 9,015 Reviews

Glassdoor has 9,285 Progressive Insurance reviews submitted anonymously by Progressive Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Progressive Insurance is right for you.