Pros
Used to pay well, decent PTO, some of our coworkers.
Cons
Diary is overloaded daily, work life is not in balance, if you fall behind, you are told maybe this job isn't for you. You get claims up until you leave now and if you had prior engagements so couldn't work past your working hours, you will have a conversation from your supervisor about not meeting your contact goals. Pay used to make it worth it, but after Covid, Progressive refuses to acknowledge a cost of living increase is needed and many adjusters are struggling because they are already working 65+ and it's hard for them to find the time for a second job. Oh and health benefits are completely going down hill, many of us avoided using our new insurance because it was so expensive. So if you are someone who actually uses your benefits, keep that in mind.