Progressive Insurance reviews

3.9

74% would recommend to a friend

(9,021 total reviews)
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Tricia Griffith

88% approve of CEO

76% positive business outlook

Progressive Insurance has an employee rating of 3.9 out of 5 stars, based on 9,021 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Progressive Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

9K reviews
3.0
Oct 8, 2019

Hard work

Recommend
CEO approval
Business Outlook

Pros

decent pay, profit sharing, positive culture and values

Cons

Unrealistic work load, favoritism, growth opportunities are specifically communicated to those who are favorites and others with more experience are overlooked or positions are not posted and only specific employees are told

1.0
Jul 25, 2019
Recommend
CEO approval
Business Outlook

Pros

Good claims handling training if you have the right management. I was trained in a good office and thrived (South Georgia).

Cons

However, if you are in Atlanta be prepared to get a full load of claims right after a couple weeks of training. I watched untrained people who were not ready to take on a full load of claims that were drowning in claims. The Atlanta management team does not train their reps but expect them to succeed and holds them accountable but not themselves. They don't even teach diary management. Only a few managers are on top of their game in Atlanta and help their teams. Most have been with the company forever and are just riding it out and padding their retirement. They find ways to ride their reps under the bus.

2.0
Apr 11, 2019

Unfair

Recommend
CEO approval
Business Outlook

Pros

You are able to work from home and gain share

Cons

Not fitting in with the environment. Open door policy is a joke. Anything you do can be seen as a behavior and you could be written up for it.

Viewing 541 - 543 of 9,021 Reviews

Glassdoor has 9,291 Progressive Insurance reviews submitted anonymously by Progressive Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Progressive Insurance is right for you.