Question 1

Is Progressive Insurance a good company to work for?

Accepted Answer

Progressive Insurance has an overall rating of 3.9 out of 5, based on over 9,261 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 75% of employees would recommend working at Progressive Insurance to a friend and 77% have a positive outlook for the business. The best reviews about Progressive Insurance have been left by employees working as Software Developer, IT Systems Engineer and Fire and Theft Adjuster.

Question 2

Does Progressive Insurance pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Progressive Insurance employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Progressive Insurance. This rating has decreased by 1% over the last 12 months.

Question 3

How satisfied are employees working at Progressive Insurance?

Accepted Answer

75% of Progressive Insurance employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Progressive Insurance 3.6 out of 5 for work life balance, 4.1 for culture and values and 3.9 for career opportunities.

Question 4

What are the top reviewed jobs at Progressive Insurance?

Accepted Answer

Claims Adjuster (1441), Customer Service Representative (519), Claims Representative (174), Claims Adjuster Trainee (132), Managed Repair Representative (127), Claims Generalist (122), Claims Specialist (111), Claims Generalist Associate (107), Customer Service Representative (CSR) (107), Insurance Agent (101), Senior Claims Adjuster (87), Sales Associate (86), Sales Consultant (81), Supervisor (80), MRR (Managed Repair Representative ) (75)

Question 5

What are the pros of working at Progressive Insurance according to real employee reviews?

Accepted Answer

"Benefits are great and 401k is unbeatable" ((in 915 reviews)); "Pretty good pay for taking calls all day and having a license to take with you." ((in 857 reviews)); "Work from home is great and very easy to do and you manage yourself" ((in 448 reviews)); "Great culture and very family oriented" ((in 437 reviews)); "Great people; I genuinely like the people I interacted with throughout my time w/ Progressive." ((in 379 reviews))

Question 6

What are the cons of working at Progressive Insurance according to real employee reviews?

Accepted Answer

"No work life balance... overload of claims and its quanity over quality but they stress the customer service piece" ((in 350 reviews)); "Poor management and focus on metrics" ((in 286 reviews)); "The team you are on can be changed on whim with very little notice and moved under a different supervisor." ((in 156 reviews)); "I had a great manager and then a terrible one." ((in 136 reviews)); "Long hours (45+ per week) on a consistent basis required to complete the heavy workload" ((in 123 reviews))

Question 7

What are employees saying about Progressive Insurance layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Progressive Insurance layoffs and their outlook for job security at Progressive Insurance in 2026.

Question 8

What Progressive Insurance locations have received the highest employee ratings?

Accepted Answer

Killeen, Erie, Wilmington, Charleston, Lansing, Montgomery, Perrysburg, Macon, Rosemont, Plymouth Meeting

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Great gain share, but limited advancement outside Ohio and FL

Horrible situation with department being dissolved

Work from home is great, but metrics are strict

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