Progressive Insurance reviews

3.9

74% would recommend to a friend

(1,731 total reviews)
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Tricia Griffith

88% approve of CEO

77% positive business outlook

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2K reviews

Reviews about "Culture"

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3.0
Oct 1, 2025
Recommend
CEO approval
Business Outlook

Pros

Culture, benefits, gainshare, PTO, sick time

Cons

Heavily micromanaged and expected to work over 40 hours to meet metrics but you don’t get paid for OT.

3.0
Sep 30, 2025

To be honest, I don’t get it

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Remote work is a plus. -The benefits are above average -If you have the right mentor or manager, you can really find ways to develop yourself by leaps and bounds. -Company has not capitulated on their morals in the current political climate, like so many large companies have.

Cons

-If you are remote or out of state, there is a lot of travel for roles that don’t necessitate it. -The Kool Aid is strong. It feels like everyone has been at Progressive for decades. The company is doing well, but they’re often seemingly high on their own supply. As long as the company’s gainshare is solid, there seems to be a lot of general contentment around day to day work. If you are fine with “good enough,” then it’s great. -The company emphasizes how they are essentially a company driven by analytics and technology. From my experience serving as analytics support for several years, that varies greatly by team. Many are far too comfortable putting out numbers that do not make sense. I am often surprised how “senior” analytics staff string together reports that are surface level and lack cohesion. I struggle to sense much passion for what the job entails. -All senior leaders look for is if the numbers add up. They don’t really question much or look past that. As a result, quality of analysis is low. Analytics discussion often feels like a waste of time because the analysis is poor and stakeholders on all levels are not asking the right questions. -There is a lot of company restructuring. I have been a part of several re-orgs and it’s nearly always unpleasant. People arbitrarily change teams, teams are left without leadership for long durations, and it often feels like there is a lack of stability. -It’s a big company and it feels like it. It doesn’t matter how good of a job you do, if you do not follow some of the corporate norms, you can be in the dog house. They preach about individuality, but those who move up at Progressive tend to be those who follow all the rules vs an excellent contributor who maybe isn’t always dressed to the nines.

3.0
Sep 28, 2025
Recommend
CEO approval
Business Outlook

Pros

Great company culture and heavy focus on employee retention and success

Cons

Awful work metrics and conditions due to high volume- you are a punching bag for customers. Also if local management is not good you have no other options, which was my primary reason for leaving

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