Progressive Insurance reviews

Very high volume always Slowed on hiring

The workload. It’s appalling, unimaginable, and worse than you’d expect if you were being warned about how heavy the workload is. There is no such thing as a 40 hour work week here. The turnover is unlike anything I’ve ever seen. They have two teams which drive that point home. The first is a team of approximately 5 people whose entire job is to do onboarding of new hires just for the claims adjuster position. Not the claims department as a whole- this one position. They have to keep the hiring faucet turned on full blast because they are constantly trying to replace all those that quit. The second team is also about 5 people, and their job is simply to take the claims from those who have quit. Technically if you get fired too, but you don’t get fired at progressive because you’ll quit before that happens. The only way to get promotions is to lick boots. Your salary, so you don’t get paid for the 10-20 hours you work over 40. It’s common practice to use your PTO to work just so you don’t get assigned new claims. And you have to be looped into the call center three days a week without any reduction in work assignments. When people take PTO and actually don’t work, everyone in your team has to work their stuff. So they’ve set up a good system to never use your PTO legitimately because when you do, you end up punishing your team on top of having a nightmare when you return. Their DEI is a joke, because you won’t have even a second to engage or participate in any of it.