Progressive Insurance reviews

3.9

74% would recommend to a friend

(1,731 total reviews)
avatar

Tricia Griffith

88% approve of CEO

77% positive business outlook

Reviews by job title

2K reviews

Reviews about "Culture"

Return to all reviews
5.0
May 30, 2013
Recommend
CEO approval
Business Outlook

Pros

Family atmosphere, casual dress, many amenities offered, clinic on site, safe parking, security all over, great values and culture, lots of training

Cons

State guidlelines have to be used with every call, throughout the call with no room for error to be made. More role playing should have been used in training. I have seen where managers do have their favorites

1.0
May 14, 2013
Recommend
CEO approval
Business Outlook

Pros

The people they hire are people you would want to work with.

Cons

Progressive employment is extremely misleading. For a company their size, worth over $14 billion dollars, there would be more opportunity. However, the "growth" they like to boast is primarily comprised of back filling and transfers. Plan on little to no upward mobility - UNLESS management LOVES you, both professionally and personally. It is definitely a game of favorites, and unless you're a sycophant, don't plan on promotions. If you don't eat sleep and breathe Progressive and LOVE every minute - good or bad - you'll have no career. They want yes-workers, no one with ideas or out of the box thinking. This company definitely falls prey to its own success...Progressive is so large, that they have absolutely lost touch with their base workers. Every other person I know that works in insurance outside of Progressive makes more. Usually quite a bit more. Annual salary reviews are usually a joke, and can oftentimes be insulting. They do not recognize the experience and merits of some of their more tenured reps. Local management will not stand behind you in decisions you make, and I don't know if that's out of fear from corporate, or sheer apathy. It's unfortunate that I'm looking outside of Progressive, because I feel that I AM a valuable employee (and I still like my coworkers), but I don't feel valued at all. Better compensation and fewer lateral movements preventing local vertical movement are ultimately the ONLY things that would need to be addressed...unfortunately that comprises about 80% of what a career is. Hence the 1/5 stars. Sorry, Progressive.

5.0
May 12, 2013
Recommend
CEO approval
Business Outlook

Pros

Benefits - between the onsite medical office, cafeterias, kitchen stations on every floor of every building, onsite gym, dry cleaners, quiet room...I could go on & on. Even the healthcare is better than every company I've worked for, before & after. Culture - made some life-long friends from starting in the call center, all the way on up to IT and business roles. I'm one of the few that has left (regrettably). Many friends still there, with a stable position that provides challenges. How great is that in today's corporate economic state? For anyone out there that complains about Progressive, all I can say is go work somewhere else doing the same, and let me know how that turns out. I've worked for 2 other companies since leaving due to a relocation and I can guarantee you nobody out there is as transparent to their employees and provides as much. If you are in one of the hourly positions, sure, it may not be as great. But like I said - go do the same elsewhere and see how that goes. As for promotion opportunities, I started out in the call center and moved UP into 4 other positions during a 7 year tenure. With every step I met more great people, learned more and felt like I worked for a company that respected their employees. Progressive is a fantastic company. If you think the grass is greener, I wish you luck.

Cons

No hiring program in place for Alumni. If you have good people that leave on good terms and want to come back, it should be an easy process to get them back in.

Viewing 1708 - 1710 of 1,731 Reviews

Glassdoor has 9,308 Progressive Insurance reviews submitted anonymously by Progressive Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Progressive Insurance is right for you.