May 17, 2026
Progressive Insurance reviews
74% would recommend to a friend
Tricia Griffith
87% approve of CEO
75% positive business outlook
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74% would recommend to a friend
Tricia Griffith
87% approve of CEO
75% positive business outlook
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Users say... "Benefits are great and inexpensive" "Pretty good pay for taking calls all day and having a license to take with you." "Work from home is great and very easy to do and you manage yourself" "Great culture and very family oriented" "Great people; I genuinely like the people I interacted with throughout my time w/ Progressive."
Users say... "No work life balance... overload of claims and its quanity over quality but they stress the customer service piece" "Poor management and focus on metrics" "The team you are on can be changed on whim with very little notice and moved under a different supervisor." "I had a great manager and then a terrible one." "Long hours (45+ per week) on a consistent basis required to complete the heavy workload"