Progressive Insurance reviews

3.9

74% would recommend to a friend

(3,016 total reviews)
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Tricia Griffith

88% approve of CEO

77% positive business outlook

Reviews by job title

3K reviews

Reviews about "Compensation"

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4.0
Jan 21, 2015

Great environment, coworkers and pay!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits, decent starting salary compared to most other insurance companies, fun office atmosphere, and employees genuinely care.

Cons

The workload. I often feel as if I can't give each customer the attention they deserve, because I simply have too much on my plate. This leads to longer hours and more stress. The turnover rate seems to be high, most likely due to workload stress.

5.0
Jan 15, 2015
Recommend
CEO approval
Business Outlook

Pros

-Good pay for entry-level position -Quality Training -Flexible Schedule -Good benefits -End of year bonus -Opportunities to move around

Cons

-Working in a call center can be monotonous -Need to request time off fairly far in advance for major holidays even if you have earned time off -Increase in requirements of job over time with no corresponding increase in pay

4.0
Jan 14, 2015

Claims Generalist

Recommend
CEO approval
Business Outlook

Pros

Decent salary, flexible working hours, and work-from-home options available. Discounts available from various vendors for everything from wireless phone service to car buying assistance programs. Job security is also guaranteed unless employee engages in unsatisfactory behavior warranting termination. Profit sharing/Gainshare bonus in December is a plus.

Cons

Long hours with no overtime pay (except in CA), strenuous work load, must also constantly multi-task as an adjuster must handle claims and handle inbound, claims related phone calls which can be daunting. Must also be willing to deal with irate customers and constantly apologize for things beyond your control, as well as negotiate settlements that are often lower than the market value. If you cannot tolerate a high-stress, customer service drenched position this is not the job for you.

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