Progressive Insurance reviews

Heavy workload, management claims they cannot find qualified candidates to hire, so the adjusters remaining are severely overworked and given a workload that is impossible to manage. This results in poor work environment and claims adjusters drop like flies. Measured by a score determined by customer survey's, which means if 1 person makes a mistake in your file or upsets the customer, you get a poor performance score.

- Job changed dramatically from when I first started in 2006 until I left in 2010