Proservice Hawaii reviews

3.6

59% would recommend to a friend

(260 total reviews)

Ben Godsey

64% approve of CEO

53% positive business outlook

Proservice Hawaii has an employee rating of 3.6 out of 5 stars, based on 260 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Proservice Hawaii employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

260 reviews
5.0
Oct 21, 2024
Recommend
CEO approval
Business Outlook

Pros

ProService Hawaii has a very detailed hiring process but ensures they are hiring the best fit for the team. The onboarding process has been smooth and easy with every step.

Cons

So far i have not come across a con with the process.

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Proservice Hawaii Response
1y
Thank you so much for taking the time to share your positive experience with our interview and onboarding process! We're thrilled to hear that you found it detailed and smooth—it’s something we work hard to ensure so that new team members feel confident and supported as they join us. Your feedback helps us to continue refining our processes and delivering a great experience for our employees. If you ever have suggestions or insights on how we can improve, we’d love to hear them. Welcome to the PROhana—we're glad to have you on the team!
2.0
Oct 1, 2024
Recommend
CEO approval
Business Outlook

Pros

Look, this place tells a great story. Helping employers succeed so that more people can live and work in Hawaii—I could get behind that. But when you pull back the curtain, you see a lot of self-importance, poor planning and infrastructure, and care for locals when convenient. Read PROFITABLE.

Cons

Otherwise, heed this warning; they are in the middle of a messy and disorganized "transformation." And by "transformation," I mean reorg and addressing a horrendous amount of technical and process debt that makes getting work done way harder than it needs to be. It's like early 2000s processes and tech paired with the 90s incompetent "we are a family" management style that has now collided with Amazon HR practices.....leading to layoffs with no warning, severance, or health coverage for struggling locals. Gross. Go with ADP or Rippling, paying the premium for the "local" service or story isn't going to make your life easier. Most of the people processing your payroll are not in Hawaii anyway.

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Proservice Hawaii Response
1y
Thank you for sharing your feedback. We truly value input from our team members, both past and present, as it helps us identify areas for improvement and growth. We recognize that transformation can feel challenging, and we’re committed to ensuring this process strengthens our company for the benefit of both our employees and our clients. It’s important to clarify that, as part of this transformation, we are not conducting layoffs. Our focus is on building for the future and modernizing our systems and processes to better support our team and the businesses we serve. We take the concerns you’ve shared about process inefficiencies and the experience of our team members seriously. Investing in technology, streamlining processes, and fostering a supportive culture remain priorities for us. We are committed to staying true to our values and supporting our local community and employees through these efforts. Thank you for taking the time to share your thoughts and for being part of the ProService Hawaii team.
4.0
Sep 24, 2024
Recommend
CEO approval
Business Outlook

Pros

Opportunities for growth, strong culture and connection to community

Cons

Not always great work-life balance

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Proservice Hawaii Response
1y
Thank you for your feedback! We’re glad you’re enjoying the opportunities for growth and our strong culture and community focus. We recognize work-life balance is important and are always striving to improve. We appreciate having you as part of the PROhana!
Viewing 40 - 42 of 260 Reviews

Glassdoor has 269 Proservice Hawaii reviews submitted anonymously by Proservice Hawaii employees. Read employee reviews and ratings on Glassdoor to decide if Proservice Hawaii is right for you.