Prosper.com reviews

2.7

37% would recommend to a friend

(299 total reviews)
avatar

David Kimball

29% approve of CEO

28% positive business outlook

Prosper.com has an employee rating of 2.7 out of 5 stars, based on 299 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Prosper.com employee rating is 27% below average for employers within the Financial Services industry (3.7 stars).

Reviews by job title

299 reviews
1.0
Apr 2, 2015

Epic levels of dysfunction

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Company has got a ton of funding & is growing very quickly -Hot space with a lot of interest -New offices are beautiful

Cons

-Board & execs are almost all bankers, so the culture thinks of the tech & product folks as IT -Top-driven roadmap and deadlines -Company is struggling with an enormous amount of tech debt & unstable infrastructure -Talk of agile but really a waterfall process -Disagreement can be seen as disloyalty -Culture used to be more open to conversation and openness, now it's all about showing which team/dept can beat the others -Some possibly shady things being done, including some practices that are no longer standard (lack of email unsubscribe options, how long user data is stored & who has access to it, which third parties can access user data) -Blistering pace of hiring means unclear ownership, increasing bureaucracy, turf wars -Ineffectual HR department that's not equipped to handle the volume of new hires and personnel problems that can come up

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Prosper.com Response
10y
I’d like to address a few of the comments in this review. We are striving to make Proper a great place to work and develop one’s career. As I’ve addressed in previous responses, we did experience a huge amount of growth last year. In addition, while we operate with a start-up mentality, we are in fact, a 10-year-old company. As such, we have a technology platform that needs to be updated as quickly as possible. Our engineering and product teams have been working tirelessly to rewrite our platforms and improve our products, and they have made amazing progress in just the past few months. We recognize that the team has gone above and beyond. As a management team, we are focused on making sure these teams have what they need to do their jobs effectively. In terms of our HR function, this team is working hard to bring great people to our company. They are a lean team given our hiring and growth pace. We have an aggressive plan to build out our HR function by adding business partners, learning and development resources, and further developing our HR operations team. Finally, In terms of “shady things,” that couldn’t be further from the truth. We operate a very transparent business and are a highly regulated company. We file quarterly and yearly financial statements, and we are committed to operating a business that adheres to the highest standards, both ethically and financially. For all of us personally, professionally, and culturally, it is essential that we run a customer-friendly, transparent and ethical business.
1.0
Sep 5, 2024
Recommend
CEO approval
Business Outlook

Pros

There are some really nice people there. Snacks.

Cons

The new leadership (HR and Operations manager) took a wonderful healthy work culture and destroyed it in a year’s time. The environment became toxic and overbearing. Good, kind, tenured people either fired or leaving due to toxic upper management. All of those people have pinpointed the two I mentioned above as the main reason. They have told the CEO and HR and they have done nothing. My manager was being essentially spied on by HR. She would ask her employees and gossip about my manager which was completely unprofessional. Then when my manager quit I was hearing the same about me from my peers. The toxicity got so bad that people I really liked turned angry and aggressive. The benefits are being slashed and bonuses not being paid out. If you want to hate your life, work here.

1.0
Oct 29, 2021

Do not stay for more than a year

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-100% paid for medical, dental, vision, and 401k matching

Cons

-Absolutely everything else -Remote inflexibility to the point of pushing leaders to push their teams to come back into the office. -Flexible PTO is not real. You can only take time off at the liberty of your manager. Flexible time off does not mean flexible time off. Flexible time off means whatever mood your department head is in, is what you will get to take off. -Private “equity” grants are comical in nature. Even after 4 years you are barely cashing out a few hundred dollars while the executives of the company are continually promised 100% of their salary as bonuses and if people do not like that model of operating, they are told by the top executive to leave. The equity is a big joke. It is valued between 3 to 5 cents and is somehow used to lure tech candidates into working at Prosper. -Executive team is filled with virtue signalers, and no one who really wants to take action on D&I. -At the start of COVID-19 everyone who made over $100,000 annually was forced to take a pay cut. Everyone except the CEO took a pay cut. He only took a pay cut several months later. -In providing feedback to people, they cite personality as an issue with internal hires which is extremely problematic. -Diversity and Inclusion is not existent and not important to Prosper. The top executive (CEO) is scared to say the word “Black” he refuses to use that word because he has no socio-political awareness of the term. -The credit card is Prosper’s new product. The CEO said that they are making the card “inclusive” as they are targeting the card towards underrepresented minorities to help them build their credit. But is this not just a loop to get minorities in debt then borrow money from Prosper to pay it off? -Prosper does not value the physical health of their employees. There were innumerable times where employees came in sick, with massive health issues, knowing they had viral illnesses, or were dealing with family deaths and they were required to still come into the office because remote work was not okay. -Fitness reimbursements were taken away and there is no foresight into it coming back. Again, not caring about physical wellbeing of employees. -The only reason Prosper is flexible to remote work is because they had to be. They had absolutely zero intentions of going remote, and they still want employees back in the office. Execs have insinuated that he did not trust them enough to work-from-home. So that should be telling into the remote work culture. -Employees, especially in Operations and HR, are expected to be “online” on Slack during “business hours” even if they are salaried. Prosper does NOT trust their employees to get work done without babysitting. -When Prosper used to be in the office pre-pandemic, the C-suite in charge of HR would come in around 11:00 AM but the rest of the SALARIED HR Team was expected to be in by 9 am, even though exempt employees do not follow a working schedule. -Language was used saying that recruiting hired an “African-American” person and were doing well on hiring diversely. That is extremely inappropriate and reduces human life to a checkbox. This kind of rhetoric is extremely anti-DEI, as is Prosper. -This all needs to be said for Prosper to move forward as a company.

Viewing 40 - 42 of 299 Reviews

Glassdoor has 314 Prosper.com reviews submitted anonymously by Prosper.com employees. Read employee reviews and ratings on Glassdoor to decide if Prosper.com is right for you.