Prosper.com reviews

2.7

37% would recommend to a friend

(299 total reviews)
avatar

David Kimball

29% approve of CEO

28% positive business outlook

Prosper.com has an employee rating of 2.7 out of 5 stars, based on 299 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Prosper.com employee rating is 27% below average for employers within the Financial Services industry (3.7 stars).

Reviews by job title

299 reviews
1.0
May 2, 2016

Engineering is a mess

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nothing as of now... For the past few months revenue has gone to 2014 levels, huge layoffs are expected anytime.

Cons

For the past few months company revenue is not doing great and there is lot of talk about layoffs. I'm sure management will fix the issues and can get the company on track. Engineering culture and morale has hit rock bottom. As previous reviews stated there is extreme level of double standards. Employees from LinkedIN and old timers who pledged their loyaltyto VPE are treated differently. INNers get to work on cool projects, don't have to come to work, gets double promotion. INNers team treats production as a play ground and have no clue about what it takes to run a financial website. Site outage has become very common and release quality is very bad. If anyone questions VPE, he yells with F word, threatens and bullies. He is an expert in killing engineer's morale. Read all the real reviews you will see the trend (5 star engineering reviews are written by CPO/VPE/and their buddies) .There are several formal complaints against VPE and HR doesn't care about it. Both CPO and VPE have no clue about running technology and lot of technical debt is quickly piling up due to lack of leadership and poor decisions.

2.0
Oct 12, 2014

Technology team needs better management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Successful development of features that predate the current management team have helped propel the company into the growth it's seeing today. The rest of the technology team below management has several very talented individuals who are otherwise a pleasure to work with. Salary and other miscellaneous perks (health benefits, etc) are competitive.

Cons

A year into new technology management and nothing has changed – except our loss of some exceptional engineers and frustration across the entire team. Our systems have not appreciably gotten better, our processes are relatively unchanged, and we still lack anything that resembles a roadmap – moving from project to the next without a game plan. In exchange we have gotten management that belittles their engineering staff, their code and skills, without actually possessing those skills themselves. Finger pointing and blaming game played daily, management never seems to take the blame for mistakes. Actual shouting matches have occurred. Sexist and racist remarks appear to be encouraged via their email chains and in meetings. HR is not competent to deal with the situation (friend of management). Their attempts to re architect into a totally different language have been a disaster, they make no effort to understand the system before proclaiming to a team of senior and seasoned engineers “this is how you’re going to do it”. Their Wikipedia like knowledge of everything is very helpful when telling engineers how to do their jobs – it’s a comfort knowing management will tell me how to do my job – a load off my mind, and thankfully, “it’s easy”. Someone read an article about all the mistakes new managers make, and they misread the title as “good practices for a new manager”. Executive management attempts to project they want to facilitate growth of the team, while at the same time technology management is actively looking externally to replace all their leaders. At least they have seemed to have exhausted their network of bros that they can slot into leadership roles. Hiring unqualified friends is really not working out for executive management. This is a hostile working environment for anyone in technology who isn’t a friend. If you do brave it, expect a chaotic environment, leaders who can’t lead, burn out and equity that amounts to a small bonus (over 4 years of course). Additionally, consider calling one of our ex-top engineers to learn about the systems, they are still more helpful than management. Good Luck Brave Soldier!

3.0
Apr 26, 2019
Recommend
CEO approval
Business Outlook

Pros

* Some teams do very interesting work. If you get on the right projects and have the right project partners, there are significant opportunities for growth. All new staff should seek to understand all internal teams and do their best to work on projects they find rewarding; Prosper will go to great lengths as an organization to align an employee's interests with company objectives. * Many genuinely good people. You will make many friends here. * Both a pro and a con: there is a serious lack of accountability on some teams. This means that if you are looking for a clock-in/clock-out job or a job where it is acceptable to show up late and leave early, you may have found your match!

Cons

It's hard to know where to begin: * The industry is absolutely brutal. It is extremely competitive and there is very little product differentiation. If the industry as a whole is doing well, a medium-sized player like Prosper will struggle for market share. If the industry or the market is not doing well (and we know those times will come), you can forget about it. There is massive downside risk with little upside - a totally unenviable market position and one that every new hire should accept coming in. * A serious lack of quality people managers. Many folks spend their days forwarding emails and holding meetings about meetings with very little actual work product to show for their efforts. * For a long time, a serious lack of HR leadership. This has, however, improved over the last year or so as new members have been brought to the team. * Lack of transparency around pay, promotion, and PTO. At the beginning of 2016, folks were told that pay adjustments were meager because 2016 was going to be a tough year (and it was). Then, at the beginning of 2017, pay adjustments were meager again...because 2016 was a tough year. * Some employees are allowed to take seemingly endless amounts of PTO without recourse. There is a complete lack of consistency around the enforcement of PTO policies. * In a company with a significant middle management layer, it becomes very hard to understand who contributed to what. This leaves employees with the option to either shamelessly and relentlessly promote themselves, or be looked over for promotions. * The CEO is a genuinely nice guy, but has been pushing his "nice guy" shtick a little bit too hard of late. When the business begins to turn, this routine will tire very, very quickly. * Consistent lack of success outside of personal loans. An attempt at a point-of-sale product and a foray into a personal finance app were both failures of epic proportions. Leadership has attempted to cast HELOC as a different sort of product (since "we built it from scratch") but that is also off to a rough start in every sense. * Understaffing across several teams and over long periods of time has led to some significant errors, and presents a significant risk exposure moving forward. See, for example, the recent $3mm settlement with the SEC for an error calculating investor returns. * Job titling is a mess. For example: "managers" who don't manage anyone or anything; "Head of XYZ" to describe roughly half of the staff on some teams. Settle on a nomenclature and stick to it. * Some teams are in a constant state of disarray and this prevents many initiatives from launching on time or at all. “We don’t have the engineering resources” might as well be Prosper’s slogan.

Viewing 16 - 18 of 299 Reviews

Glassdoor has 314 Prosper.com reviews submitted anonymously by Prosper.com employees. Read employee reviews and ratings on Glassdoor to decide if Prosper.com is right for you.