Prosper.com reviews

2.7

37% would recommend to a friend

(299 total reviews)
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David Kimball

29% approve of CEO

28% positive business outlook

Prosper.com has an employee rating of 2.7 out of 5 stars, based on 299 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Prosper.com employee rating is 27% below average for employers within the Financial Services industry (3.7 stars).

Reviews by job title

299 reviews
5.0
Apr 10, 2015

The best company in Utah!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

American HealthCare Lending has the management, culture, and growth that a successful employee wants and needs. The recent merger and acquisition with San Francisco based Prosper Marketplace is evidence that this company is going places. The Governor's office just gave the company a tax break for bring 500 jobs to Utah. Come work for a company that is growing and is making healthcare affordable.

Cons

No company is perfect, and neither are the employees. But this company and employees come pretty close.

3.0
Apr 9, 2015

Lessons learned from both sides of the fence.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Everyday is a new experience. If you're looking for an extremely fast-paced environment, this is where you want to be. Since they are still growing, you have a chance to make your mark with creating policies an procedures.

Cons

Because things are ever revolving, the company is growing faster than they have resources available. Several individuals are not doing the job that they were hired for and are getting burnt out trying to figure out what their new role is. Management does not always listen to your concerns and you risk the feeling of being "run over".

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Prosper.com Response
10y
Thanks for your feedback about what it’s like to work at Prosper. One of our top priorities right now is finding great people to join our team. There are many people at Prosper who have stepped up and taken on roles and responsibilities that are outside the scope of their “job description” as the company has experienced significant growth in the past year, with more to come this year. We have positions open in nearly every department, and are hiring as fast as we can without compromising our high bar. In terms of listening to our employees, we just completed our first employee engagement survey to gather feedback from our employees on how they want to shape the culture at Prosper. This first engagement survey is going to drive many improvements and changes across the organizations and we’ll continue to do these engagement surveys on a regular basis.
1.0
Apr 2, 2015

Epic levels of dysfunction

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Company has got a ton of funding & is growing very quickly -Hot space with a lot of interest -New offices are beautiful

Cons

-Board & execs are almost all bankers, so the culture thinks of the tech & product folks as IT -Top-driven roadmap and deadlines -Company is struggling with an enormous amount of tech debt & unstable infrastructure -Talk of agile but really a waterfall process -Disagreement can be seen as disloyalty -Culture used to be more open to conversation and openness, now it's all about showing which team/dept can beat the others -Some possibly shady things being done, including some practices that are no longer standard (lack of email unsubscribe options, how long user data is stored & who has access to it, which third parties can access user data) -Blistering pace of hiring means unclear ownership, increasing bureaucracy, turf wars -Ineffectual HR department that's not equipped to handle the volume of new hires and personnel problems that can come up

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Prosper.com Response
10y
I’d like to address a few of the comments in this review. We are striving to make Proper a great place to work and develop one’s career. As I’ve addressed in previous responses, we did experience a huge amount of growth last year. In addition, while we operate with a start-up mentality, we are in fact, a 10-year-old company. As such, we have a technology platform that needs to be updated as quickly as possible. Our engineering and product teams have been working tirelessly to rewrite our platforms and improve our products, and they have made amazing progress in just the past few months. We recognize that the team has gone above and beyond. As a management team, we are focused on making sure these teams have what they need to do their jobs effectively. In terms of our HR function, this team is working hard to bring great people to our company. They are a lean team given our hiring and growth pace. We have an aggressive plan to build out our HR function by adding business partners, learning and development resources, and further developing our HR operations team. Finally, In terms of “shady things,” that couldn’t be further from the truth. We operate a very transparent business and are a highly regulated company. We file quarterly and yearly financial statements, and we are committed to operating a business that adheres to the highest standards, both ethically and financially. For all of us personally, professionally, and culturally, it is essential that we run a customer-friendly, transparent and ethical business.
Viewing 274 - 276 of 299 Reviews

Glassdoor has 314 Prosper.com reviews submitted anonymously by Prosper.com employees. Read employee reviews and ratings on Glassdoor to decide if Prosper.com is right for you.