Where do I even begin? This company was once thriving-a fantastic place to work. The culture was vibrant and collaborative, with teams constantly exchanging ideas and learning from one another. But that culture is long gone. What used to be a company driven by innovation and service expansion has become stagnant. One of the biggest red flats was when leadership disbanded the culture team-an unmistakable sign that employee morale and connection were no longer a priority. Sales, in particular has been devalued. It's as if leadership believes the software will sell the parts themselves. Their idea of celebrating Employee Appreciation Day? Handing out a cheap plastic soup cup and a 10-cent pack of ramen noodles. For a $500 million company, that's not just tone deaf-it's insulting. To make matters even worse there were little to no raises the past couple of years, and the 2025 compensation plan is, by far worst we have ever seen. All of this, unsurprisingly, was approved by the CRO- a person who has managed to demotivate an entire sales force and dismantle what was left of the company's culture. Morale is at an all-time low, and most-if not all-sales reps are actively searching for new jobs. Many tenured reps have already left. The writing is on the wall! The CRO does not lead, nor does he even know how to. Perhaps he should spend less time smoking by the loading dock and more time understanding the business he's supposed to help grow. A leadership overhaul is urgently needed. Starting with a new CEO who may be our only hope to salvage this sinking ship.
