Apr 12, 2023
Provalus reviews
3.6
66% would recommend to a friend
61% positive business outlook
Race / Ethnicity
Gender
Sexual orientation
Disability
Parent or family caregiver
Veteran status
3.0
Feb 7, 2023
Worth it to get your foot in the door. Don't stay too long.
Current employee, more than 3 years
Recommend
CEO approval
Business Outlook
Pros
Intro into the IT environment with little to no knowledge
Cons
Very low starting pay $9-$11 an hour. Poor benefits. No PTO.
4.0
Jan 31, 2023
Recommend
CEO approval
Business Outlook
Pros
Based on the area, it a rather comfortable job as it's one of the few inside office jobs in the area. Not physically demanding, however it is rather mentally and emotionally demanding as you are interacting with customers. Despite being a office type of job, the dress code is rather lax and very comfortable. They (Provalus) had many events for the employees that were rather nice, however this is for the day shift. The resources the company gives you access to in very nice as you can gain certs and etc on your own time to grow in the company or elsewhere. As it is an on-site office job, all the equipment is given to you and you do have a desk space (that you may share with others/depends on the team) that you can decorate and make your own.
Cons
The pay is rather normal to low as other employeers in the area pay more. Your whole job truly depends on what team you end up on after training and the training is very surface level and doesn't quite prepare you for dealing with customers and the rush of constantly getting calls back to back. The team I ended up on was one of the newest teams and was very demanding mentally as the customers (employees of the company) were rather rude and very demanding and non-understanding that we were remote. During training we were told we would be making $10/hr however after training some of my co-workers were put on a team that made $9/hr. No one told us about this and overall many of my co-workers and I were rather upset. To be quite honest, the overall work environment is rather high-school esque as many of the mangement are rather childish and will talk about your mistakes to other shifts than tell you if you did something wrong. Some teams are 24/7 or rather have night shifts and the night shift is not paid more as oppossed to other employers in the area.
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