Providence reviews

Over the last several years Providence has grown substantially through M&A's and has partnered with many smaller health organizations to provide use of their EPIC healthcare information system platform. While this growth has been marketed by senior leadership as being absolutely necessary for the long term survival of Providence, the resulting chaos of integrating the numerous hospitals and clinics has affected everyone in the company negatively. Too many of these M&A's have revealed grossly inadequate infrastructures that has left Providence holding the bag with millions of dollars in needed investment - just at a moment in time when the current federal administration has decided to pull the rug out from underneath non and not-for-profit healthcare systems relying on Medicare / Medicaid reimbursements. This perfect storm has left Providence's management spiraling out of control with very little direction, no real funding plans, and having to make large cuts to it's support staff. They are trying their best, but the reality is that more cuts are coming, a rumored M&A with Accession Health Care and subsequent move of their HQ's from Renton, WA to Chicago, will undoubtedly cause even further discontentment and tightening of the money belt. Obviously, my comments are derived from a corporate management perspective, which has been deemed as "toxic" by many individuals in those ranks. Life at the clinic / hospital front-line may be different, but I have heard many complaints that the corporate core values of Respect, Compassion, Justice, Excellence, Stewardship are at significant risk.

The organization seems to have little idea what it's trying to accomplish. Bigwigs from much higher in the Providence org (who come from a healthcare background and know nothing about developing software) were constantly pulling us in different directions and clearly had no idea what investments and tradeoffs are necessary in building functional software. Squeaky wheel customers were frequently getting the grease, to the exclusion of building a better, more widely applicable product. HR and current line-level managers seem intent on importing as many ex-Amazon employees as possible and clearly have the belief that however Amazon does things is the "correct" way. Executives within the DIG organization come off unintentionally as hucksters, with constant meaningless tech-jargon re: "disrupting" etc etc, and they lack any clearly defined (or at least explainable) vision.