Prudential reviews

3.7

65% would recommend to a friend

(5,237 total reviews)
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Andrew Sullivan

61% approve of CEO

55% positive business outlook

Prudential has an employee rating of 3.7 out of 5 stars, based on 5,237 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Prudential employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

5K reviews
2.0
Mar 24, 2023
Recommend
CEO approval
Business Outlook

Pros

Work/life balance. Very WFH friendly. They've tried a few times to bring people back into the office but it never maintains momentum. I think it will be remote friendly until it closes. There are some people who have cushy roles who are in a good spot until Prudential shuts it down. Anyone joining now is jumping into the political fray and won't have as much opportunity to coast.

Cons

Catty and hyper-political. Doesn’t hit its financial goals. 1 profitable quarter out of 13 or so. Even a blind monkey finds a banana sometimes. Senior management has an arrogance that doesn’t match company performance. No urgency to make money because there’s an expectation that parent PRU is always at the ready with a bailout. Everyone works on nonsense projects (rearranging deck chairs on the Titanic) or coasts. Treats customers like trash… the FCC has proposed a rule that would shut down its sketchy lead sales business. It’s not even a very lucrative business practice. Engages in it anyway. Dials up tech complexity without adding business value (to increase the outward appearance of “tech” to dinosaur parent company). No one cares about operational excellence or code cleanliness any more. Tons of simple-to-fix errors that go unfixed. Politically there's no advantage to following best practices. Simmering toxicity. There used to be a no a**holes policy. That’s long gone. Actual quote from Slack, someone talking about a co-worker in Data Science: “he’s literally an idiot I will reach out and see if I can navigate him to the page lol Imma look up what we pay this guy who can’t click though a webpage”. Even the A players and founders couldn't make the business work. They left years ago so the company is now run by B through Z players. The same impossible task with worse people. Engineering management tends to be ICs who were over-promoted / compensated with titles instead of money.

1.0
Jan 3, 2023
Recommend
CEO approval
Business Outlook

Pros

Remote.. that is literally the only pro

Cons

Everything!! They have a blackout period now so you cannot take off 3 months out of the year, didn’t implement that’s until AFTER I put in my PTO SEVEN months in advance

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Prudential Response
3y
Thank you for your feedback. We’re sorry to hear this was your experience. Assurance exclusively contracts with outside agencies on roles like this, and we want the experience to be positive – even if a person isn’t directly employed by us. With that being said, we've passed along your feedback to the appropriate teams to help us continue to improve.
1.0
Oct 11, 2021
Recommend
CEO approval
Business Outlook

Pros

My boss was a lovely human being. I would hire him if I had a company. Why he is there is a mystery for the ages.

Cons

Misrepresentation on EVERY level. "We're all supportive of you. You can grow with us. We want to help you succeed. " If you do not SELL people who have perfectly good performance Medicare Advantage plans different plans and help us make our numbers, you are dispensable and replaceable. Training incomplete, inept and not applicable in real world situations. Leads OFTEN off base. Many "leads" deceased people. Company won't provide releases to agents who see the light and have a conscience and don't want to screw over Medicare beneficiaries. Thereby eliminating agents' livelihood in the Insurance realm for up to a 6 month period. VERY UNSCRUPULOUS.

Viewing 70 - 72 of 5,237 Reviews

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