Great place to work for if you are disciplined and able to follow sales scripts and process.
Pros
*Consistent hours with plenty of overtime options. *Work remotely from home. *Bonus through sales incentives and competitions. *Uncapped commission. *PTO and paid sick days. *Supportive management.
Cons
*Q&A is graded with AI so if it hears you incorrectly you could fail from one word being incorrect. *Metrics are counted on how many callers you can convert to purchase and to reserve so if someone calls in to just to verify the price on line doesn't want to see if you have better deals over the phone it's still a shopper and you get marked negatively for it. *Mandatory overtime can be hard to manage with home life. *If you have anything going in your personal life this will not be a good position for you adherence is a must. No excuses. *The pay scale for commissions used to be much higher but they changed our pay 2 times over 4 years and it became less every time. Making it harder to earn what was once easy to achieve.
