Public Storage reviews

3.1

44% would recommend to a friend

(2,166 total reviews)

Tom Boyle

63% approve of CEO

52% positive business outlook

Public Storage has an employee rating of 3.1 out of 5 stars, based on 2,166 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Public Storage employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.8 stars).

Reviews by job title

2K reviews
2.0
Feb 16, 2024
Recommend
CEO approval
Business Outlook

Pros

Lots of work to keep you busy, and you have to check your messages every 30 minutes while you are out on property.

Cons

Corporate really doesn't care how their decisions affect the employees at the bottom, they need to put 2 people on staff at the same time in order to get all your daily tasks done and make sure you are giving good customer service

1.0
Feb 14, 2024
Recommend
CEO approval
Business Outlook

Pros

Work from home. Supervisors are there to support you. Fun coworkers.

Cons

Only job I've ever had where the longer you work for them, the less you make. Corporate employees may be happy and well paid, but call center employees have seen their bonuses go down month over month, year over year. They have found a way to make you work more for less, and in an effort to save the company even more money and increase their profits, they are now outsourcing most of their sales and CS business to the Philippines and Columbia, South America. Very little sales opportunities for the more expensive US employees. Call volume has dropped tremendously. Sales manager and team supervisors are either planning their exist strategies, or have already moved on. This has definitely become a sinking ship.

Viewing 304 - 306 of 2,166 Reviews

Glassdoor has 2,197 Public Storage reviews submitted anonymously by Public Storage employees. Read employee reviews and ratings on Glassdoor to decide if Public Storage is right for you.