Public Storage reviews

3.1

44% would recommend to a friend

(2,166 total reviews)

Tom Boyle

62% approve of CEO

52% positive business outlook

Public Storage has an employee rating of 3.1 out of 5 stars, based on 2,166 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Public Storage employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.8 stars).

Reviews by job title

2K reviews
1.0
Jul 18, 2023

Worst company to work for

Recommend
CEO approval
Business Outlook

Pros

Onsite living is the only reason to work there. And even then you will be interrupted any time day or night when customer or police are knocking at your door expecting you to fix there problems even when your not on shift and do not have authorization from the company. No personal space

Cons

Company does not care for it's employees you are just a number to them. No matter the amount of time you put into the company. All your hard work will go unnoticed. Customers blame you when things go wrong(even when you have nothing to do with it) Underpaid No bonus program worth doing anything extra for All the incentives goes to the DM's and above Pressure sales Pressure google reviews. The company even recommended take the phone from customer to write own review. All the employees are pressured to do it. And if you do not give the 5 star review the DM calls or tries to contact the reviewer to change there reviews. When you do not cave in to the company they will find a reason to fire you. If you live on the property they will give you 3 days to move (that can't be legal) Worst is that brakes ins happens on a weekly basis and the company does not care for the customer especially if you do not take there insurance and if you do good luck getting anything from the orange door insurance. The property manager is blamed for the brake ins most of the time by the customers. You will not get weekends off or holidays off. Most the managers who have been. There for years still do not get the schedule they desire. The abuse you receive from the customers (sometimes physically) the upper management does nothing about infact they will erase any footage from the camera that might be of use to you in the case something happens to you at work. This is the worst company to work for unless you want to go through all this

1.0
Jul 12, 2023
Recommend
CEO approval
Business Outlook

Pros

Its a job Steady schedule

Cons

The company does not care about their employees or customers Benefits are not even the bare minimum Poor communication all throughout this company

4.0
Jul 11, 2023
Recommend
CEO approval
Business Outlook

Pros

Great working with friendly staff and team; including back office, corp. managers, onsite managers and customers. Feels more like a down-home family environment, as the relief manager you're a significant part of the process.

Cons

Lower pay scale - hope it's improved

Viewing 376 - 378 of 2,166 Reviews

Glassdoor has 2,197 Public Storage reviews submitted anonymously by Public Storage employees. Read employee reviews and ratings on Glassdoor to decide if Public Storage is right for you.